JOB DESCRIPTION
Summary/Objective
Under the general direction of the IT Manager, the network engineer position helps users achieve optimum use of their computer networks by performing needs analysis, installation, training and problem resolution for the local and wide area networks. Responsible for configuration, operation, and administration of network server hardware, operating systems, and communications links. Defines and implements solutions to integrate desktop and shared devices into local and wide area networks and/or other host-based networks. Recommends appropriate computer tools to users including equipment software, documentation, and training. Incumbent has routine contact with information systems staff, all levels of employees as end users, and vendor representatives. Responsible for coordination of all activities regarding the organization's data networks.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Analyzes users' needs. Recommends appropriate network configurations to meet users’ needs and departmental standards.
- Implements and maintains bridges, routers, gateways, remote access servers, domain servers, security firewalls, application and device servers and Internet or Intranet devices and connections.
- Designs, configures, monitors and optimizes local and wide area networks and printers for optimal performance, maximum availability, minimal maintenance, and reasonable costs.
- Performs preventative and fault isolation maintenance on the local and wide area networks. Performs file maintenance on servers, domains, and user files and/or data bases.
- Designs, configures, maintains and manages network security features for local and wide area networks. Configures, monitors, and maintains anti-virus programs to insure network and systems integrity. Adds and deletes users as required on network servers and applications.
- Performs customization and system administration for network management, task/project management, help desk, on local and wide area networks.
- Works with telecommunications engineers to integrate voice, data and video applications on the local and wide area networks. Performs basic telephone maintenance as required.
- Analyzes, recommends, and evaluates new hardware, software, and communications products for network compatibility and applicability.
- Develops, maintains and updates a library of technical documentation.
- Performs advanced diagnostics and maintenance on desktop devices when additional expertise is required.
- Works with cross-functional teams in the design and implementation of information technology. Assists in the training of other information systems personnel to improve their technical skills.
- Assist departmental management with development of systems standards, short and long term goals, project management, and strategic directions.
- Keeps current on new developments and techniques in information technology.
- .Security Essentials:** Experience with identifying and mitigating security threats, implementing security protocols, and maintaining compliance with industry standards.
- Network Essentials:** Proficiency in managing and troubleshooting network systems, including knowledge of network infrastructure and protocol
- Firewalls:** Hands-on experience with configuring and managing firewalls to ensure secure network access and data protection.
- Office 365 Admin Portal:** Familiarity with managing user accounts, permissions, and security settings within the Office 365 environment.
- Wireless Architecture:** Knowledge and experience in designing, implementing, and managing wireless networks to ensure reliable and secure connectivity.
- CCTV Systems:** Experience with installing, configuring, and maintaining CCTV systems, including understanding video surveillance technologies and integration with security systems
Competencies
- Collaboration Skills.
- Communication Proficiency.
- Technical Capacity.
- Customer/Client Focus.
- Flexibility.
- Teamwork Orientation.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type/Expected Hours of Work
This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel is primarily local during the business day, although some out-of-area, overnight and international travel may be expected.
Required Education and Experience
1.Bachelor’s degree in computer science or related field or equivalent technical or professional experience related to the design, installation, and maintenance of
local and wide area network required.
2.Minimum of five years of related work experience, with a minimum of two years of
experience installing and maintaining local and wide area networks required.
3.Documentable knowledge of local and wide area networks; computer software and hardware; knowledge of data communications, network planning and analysis; and vendor evaluations. Strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different
levels of computer expertise. Ability to design workable solutions to problems in a timely manner.
4.Ability to transport self to various facility sites as required. If using own motor vehicle, must possess a valid state driver’s license and proof of insurance that meets the minimum standards of the state
Preferred Education and Experience
- Experience in the Transportation Industry
Work Authorization/Security Clearance
Employee must be authorized to work in the United States and be able to obtain a TWIC card within 30 days of employment.
AAP/EEO Statement
King Ocean Agency, Inc provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
