Description
Position at Cypress Creek Pet Care
Veterinary Technician – Lead
Full-time
Cedar Park, TX
Cypress Creek Pet Care is looking for a Lead Veterinary Technician to join our team as part of the Thrive Pet Healthcare community.
At Cypress Creek Pet Care, a Thrive Pet Healthcare partner, you will have the support, tools, and resources to elevate your skills. As a hospital deeply rooted in the local community, you will experience the best of both worlds: a genuine local feel with the benefits of Thrive's national resources.
About You
As a Lead Veterinary Technician, you'll play an important role in pets' lives by providing comprehensive care throughout their journey. Your life-changing work will range from the hands-on care of facilitating outpatient treatments and performing laboratory tests, to surgery assistance, to support services including admitting and discharging patients.
Role Responsibilities:
- Work closely with the Practice Manager and Medical Director to supervise, train, and mentor technicians and assistants.
- Coordinate schedules, delegate tasks, and manage workflow to ensure efficient clinic operations.
- Assist with evaluations of technicians and assistants and provide input on performance.
- Lead staff meetings alongside the Practice Manager.
- Participate in Thrive planning meetings and attend seminars that pertain to it
- Communicate with the manager about non-routine or unusual situations and recommend solutions.
- Keep up to date with veterinary software, products, medical equipment, and veterinary medicine advancements and provide staff training.
- Communicate hospital policies and procedures to staff and clients when required
- Supervise the completion of daily checklists and weekly maintenance logs for technicians and assistants.
- Treat all employees fairly and impartially with regard to scheduling, coaching, and discipline.
- Resolve informal employee complaints and help meditate interpersonal problems amongst the staff.
- Lead by example, promoting professionalism and excellent patient care and customer service.
- Demonstrate initiative in everyday duties and assist employees.
- Adhere to all hospital policies, standards, and procedures as stated in the manual and/or by standard operating procedures.
- With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow.
- Assist with appointments, surgeries and procedures in accordance with your state's Veterinary Practice Act outlined for credentialed veterinary technicians.
- Assist in maintaining relevant, comprehensive medical records with the support of practice systems.
- Obtain relevant health history and information from clients and maintain medical charts.
- Other duties as assigned.
Requirements
- At least three years’ recent experience as a Veterinary Technician.
- Demonstrate ability to lead and manage a team.
- Ability to perform routine veterinary medical procedures (e.g., collect samples, draw blood, and administer injections), maintain and understand medical equipment, and is competent with veterinary software.
- Knowledge of spelling and meaning of commonly used veterinary medical terminology and procedures.
- Ability to complete assigned tasks in the time allotted without direct supervision.
- Demonstrates the ability to show empathy toward clients, staff, and treat animals with respect and compassion while maintaining a commitment to outstanding client service.
- Excellent interpersonal communication skills.
About the Hospital
Cypress Creek Pet Care is a small animal practice located in Cedar Park, Texas providing high quality, dedicated care for every patient. Offering primary, emergency, and boarding services. Our hospital has a collaborative team and is committed to a positive work environment. We pride ourselves on compassionate care and high standards of medical excellence.
Join our tenured team of doctors, nursing staff and compassionate front office to ensure your clients and patients are getting the best in veterinary medicine care
We are open Monday – Friday, 8:00am - 6:00pm and Saturday, 8:00am - 12:00pm
Serving Cedar Park, Austin, Leander
Benefits – our care in action
Thrive offers a suite of benefits to support team members’ emotional, physical, professional, and financial wellbeing. In addition to our health and life insurance, and short- and long- term disability plans, we offer eligible team members:
- Competitive pay
- 401(k) with employer match
- Mental health resources, including 24/7 access to Lyra Health
- Paid parental leave
- Purr-ental leave for when you adopt a pet
- Employer-sponsored childcare and elder care
- Personalized care for every family-forming journey
- Discretionary funds and FREE CE courses
- Pet perks and veterinary service discounts
- Student loan management tools and assistance
Provide your best care with more bridges and less barriers.
We listen to your needs and then meet them. Through training and free CE experiences, your career development can flourish. And in our locally rooted, nationally connected community, you’ll be able to make connections, access opportunities and find support with ease.
Support for you is as vital as the support you provide.
You’ll Thrive With Us
At Thrive, you have the opportunity to develop your career in a way that best suits your goals. Take advantage of our comprehensive learning and skill-building programs to enhance your expertise. You can build your skills and earn credentials through:
- Our vast, diverse, and free library of continuing education courses - ThriveU
- Live, virtual interactive workshops to develop valuable leadership skills
- A program designed to teach you the fundamentals of running a pet hospital
- Scholarship opportunities and tuition reimbursement
- Move into any specialty, hospital type, or environment – across the nation.
- Leadership training for a thriving and long career in the veterinary profession.
About Thrive
Vet-founded and Austin-born, Thrive Pet Healthcare has expanded to over 380 partner hospitals nationwide, united by a mission to shape the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners.
We bridge general practice, urgent care, specialty, and emergency care, and our locally rooted, nationally connected hospitals benefit from Thrive's extensive resources while maintaining their unique identities.
We believe that supporting our people is the key to helping pets thrive through every stage of life.
Join us where #WeThriveTogether. We provide customizable professional development opportunities, a supportive work environment that values work-life rhythms, and 24/7 mental health support.
At Thrive Pet Healthcare, we are committed to creating a culture where everyone from any background can be heard, respected, and valued. We pledge to build an inclusive environment nurtured by respectful curiosity to support, encourage, and celebrate the diverse voices of our teams and the communities we serve.
