Responsibilities
Kforce has a client in Fort Lauderdale, FL that is seeking a Business Analyst. Responsibilities:
- Determines operational objectives by studying business functions; Gathering information; Evaluating output requirements and formats
- Initiates, participates and facilitates data modeling, process modeling and solution modeling
- Designs and documents software solutions by analyzing requirements; Constructing workflow charts and diagrams; Studying system capabilities; Writing specifications as needed
- Improves systems by studying current practices; Designing modifications
- Recommends controls by identifying problems; Writing improved procedures
- Develops testing scenarios and assists with user acceptance testing for system and process changes
- Provides references for users by writing and maintaining user documentation; providing help desk support; training users
- Prepares technical reports by collecting, analyzing, and summarizing information and trends
- Investigate service related issues to identify root cause of issues; Identify and communicate business needs assessments as necessary
- Responsible for compliance with all federal, state and local laws, rules and regulations affecting the company
- Participating in quality assurance, compliance and in-service and continuing education activities as requested by the company
- Performing other duties and responsibilities as required
Requirements
- Bachelor's degree in Computer Science, Industrial Engineering, Business, or Operations Management
- 5-7+ years of experience in similar role
- A solid history of leading development, support, modifications, enhancements and troubleshooting technologists is required
- Experience in Healthcare Insurance Enrollment and Membership Services environment, with government sponsored program experience a big plus
- Strong background in Medicare (MA, MAPD, PDP) within both individual and employer group plans
- Experience with employer eligibility file processing implementations
- Proficiency in writing detailed system configuration requirements and defining process automation strategies
- Ability to collaborate with development teams to enable additional system configurations via UI for automation
- Familiarity with high-level UX design principles
- Experience in creating wireframes and markup diagrams to support system design discussions
- Demonstrated ability to work effectively with technical, operations, and client teams to gather, document, and validate requirements
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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