About Us:
System Soft Technologies is a premier technology company providing exceptional consulting services and solutions that drive innovation, enhance business value, and boost competitiveness. For over 25 years, we have built trusted partnerships with our clients, helping us grow into a $200MM+ enterprise. With the collective resources of over 1,200 associates covering the full spectrum of IT expertise, we anticipate and meet the unique needs of our clients, consistently delivering exceptional quality that exceeds expectations.
Job Summary:
We are seeking a highly motivated Network Technician to join our team on a Contract basis.
The candidate will be responsible for supporting network infrastructure deployment and expansion, working closely with internal teams and external vendors to ensure smooth project execution.
Note: Looking for only Independent contractors who do not require sponsorship.
Responsibilities:
- MONITORS, TESTS, MAINTAINS AND REPAIRS NETWORK AND INFRASTRUCTURE ELEMENTS FOR THE CLIENT.
- MONITORS CLEMSON NETWORK, SERVER, AND APPLICATION ELEMENTS, RESOLVES INCIDENTS AND SERVICE REQUESTS AND/OR CONSULTS WITH THE SUBJECT MATTER EXPERT TEAM FOR INCIDENT RESOLUTION. APPLIES STATE-OF-THE-ART TECHNOLOGY TO MEET AND IMPROVE THE NETWORK CONTROL CENTER.
- CONTROL NETWORK AND SYSTEM PROCESSING. RESPONDS TO CUSTOMER INQUIRIES AND ALERTS VIA EMAILS, INCOMING CALLS, AND WALK-INS. CONDUCTS ROUTINE INSPECTIONS ON EQUIPMENT AND REPORTS ANY ABNORMALITIES. OTHER OPERATIONAL DUTIES AS ASSIGNED SUCH AS MEETINGS, PROJECT WORK, ADMINISTRATION AND FACILITIES REQUIREMENTS.
- CONFIGURE NETWORK AND SYSTEM RESOURCES, AND MAINTAIN CORRESPONDING SYSTEM RECORDS AND DOCUMENTATION. PROVIDES TIER II SUPPORT AS PER SME AGREEMENTS. PERFORMS PERIODIC MAINTENANCE AND MONITORING OF COMPUTER SYSTEMS. PERFORMS PRE-CONFIGURED PORT ACTIVATIONS ON NETWORK SWITCHES. ASSIST WITH IMPLEMENTING NETWORK AUTOMATION TOOLS.
- PREPARES AND REVIEWS DOCUMENTATION FOR USE IN OPERATIONS FOR TRAINING AND KNOWLEDGE BASE. PARTICIPATES IN TRAINING AND CROSS TRAINING FOR THE TIER II. . PROVIDES CUSTOMER SERVICE FOR ALL INFORMATION AND/OR TELECOMMUNICATION NETWORK SYSTEMS SUPPORT AREAS.
Qualifications:
- Monitoring tools (Splunk, Solarwinds, Cisco Ise, Cisco Catalyst)
- Python Scripting
- Ansible
- ROUTING PROTOCOLS (I.E. BGP, OSPF)
- Palo Alto Firewall Configuration
- F5 – Load Balancer, AFM, GTM
- Cisco Wireless Troubleshooting
- Cisco Meraki Configuration
- DNS configuration
- IP network troubleshooting
- Linux server batch scripting
- Technical Writing Experience
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
