System Administrator

Beyond SOF • Reston, Virginia, United States • 1w ago

System Administrator

Reston, VA, USA
Full-time
Clearance: Top Secret/SCI

Job Description

As a systems administrator on our program, you will:

· Provide resolve break fix tickets and ensure customers receive the highest level of customer support.

· Help customers overcome tough challenges through monitoring and performance management.

· Identify problem areas and opportunities for improvement in a mission-critical network.

Turn metrics into information and communicate their meaning.

Qualifications

Required Qualifications:

Experience in troubleshooting and break and fix repairs with IT assets, including desktops, laptops, printers, and accessories
Experience with ticketing systems, including BMC Remedy
Knowledge of Windows 10 Operating System and Active Directory
Security+ CE Certification
Willing to work 4pm-12am shift

Desired Qualifications:

Knowledge of DHCP, switches, and networking
Ability to manage projects and multi-task
Ability to work in a fast-paced environment
Bachelor's degree
CISSP, CAP, ITIL v3, or ITIL v4 Certification

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