Dev Ops Engineer that can be the “point” on troubleshooting, analyzing and fixing technical issues. This crucial role will drive both newly developed and operational problem-resolution for our high volume, highly scalable solutions. The role requires solid automation skills and problem solving skills to develop immediate fixes and permanent solutions. The Dev Ops Engineer will collaborate with developers leveraging the technology stack to solve a variety of complex challenges.
Responsibilities
• Researches and resolves technical issues found in production with immediate and long term solutions. Conveys problems, solutions, updates and project status to peers and management.
• With limited direction, develop code, test, debug, maintain, modify, and install moderately complex software programs. Use knowledge of available utilities to simplify tasks. Apply structured programming techniques and adhere to coding standards. Collaborate with development and QA to ensure that features and functions are not adversely impacted.
• Document final solutions, including root cause analysis.
• Maintains a patch code branch in SVN for each fix. Identify which need to be product changes and which is infrastructure, deployment or build changes.
• Advocate for your changes with follow- through to development and other teams, by insuring that patches are tested and migrated to the code base and/or process changes are documented appropriately and timely.
• Improve process and tools to automate deployments and other operational tasks (i.e. monitoring application components) to improve efficiency and consistency. Knowledge to create scripts, tools, utilities and/or code to address issues with new projects and to resolve existing operational procedures (i.e. single-click deployments).
• Participate in design and code-walk-through with development as it relates to new releases.
• Participates in IT Infrastructure design as it relates to product.
• Liaison between multiple departments, especially IT, communicating system changes and mitigating possible issues that may affect product, etc. Ensure appropriate infrastructure changes are socialized across the development and QA teams and any required validation are planned in a timely fashion.
Requirements: Preferred Skills
- 5-8 years Linux experience.
- Solid understanding of configuration management tools: Puppet and Chef.
- Ability to code in C, C++ and Java
- Experience in Agile/Scrum
• Source and deployment tools: SVN, Jenkins, Maven
• Expertise scripting in Python, and Bash is a huge plus
• Experience with Nagios or other IT infrastructure monitoring software systems
• Basic TCP/IP networking knowledge
• Excellent communication and writing skills
• Collaborative and approachable personality
• Knowledge of the QA process and QA automation tools is a plus.
