Department: Information Services

Reports to: IS Director, Technology

FLSA Status: Exempt

Location: Hybrid

JOB SUMMARY:

This position will be responsible for managing and maintaining the company’s information systems infrastructure. This role focuses on ensuring the stability, security, and efficiency of our technology environment, including servers, networks, and applications.

DUTIES/RESPONSIBILITIES:

Manage user access, roles, and permissions across all systems, ensuring compliance with the principle of least privilege.
Implement and oversee identity and access management solutions.
Enforce multi-factor authentication (MFA) and other security controls to safeguard access to critical systems
Monitor network and system activities to detect potential security threats, vulnerabilities, and breaches.
Configure and maintain security settings on servers, networks, and applications to reduce vulnerabilities
Manage and apply patches and updates to all systems in a timely manner to mitigate security risks
Implement encryption, data loss prevention (DLP), and other protective measures.
Administer and optimize security tools such as SIEM (Security Information and Event Management) systems, antivirus solutions, and data encryption platforms.
Monitor security logs and analyze data to detect unusual activity and potential threats.
Stay updated on emerging cybersecurity threats and trends, recommending and deploying new tools as needed.
Performs other duties as may be assigned.

REQUIRED SKILLS/ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Strong communication, analytical, and problem-solving skills
Strong multitasking capabilities
Self-starter with ability to work independently with minimal direction
Strong Microsoft Office skills required

CORE COMPETENCIES

Communication Skills: The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level.
Integrity and Trust: Involves being widely trusted, being seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner, keeps confidences, admits mistakes, and doesn’t misrepresent him/herself for personal gain.
Teamwork: Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer.
Technical Expertise: Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs.
Dedication: Involves demonstrating a desire to dedicate time and energy to accomplish goals, tasks, assignments, etc. Will do what it takes to get things done.
Flexibility: Is open to change, enjoys the challenge of unfamiliar tasks, anticipates and adjusts to problems and roadblocks, is not thrown off when things change, can flex to future consequences and trends appropriately.
Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions, probes all fruitful sources for answers, can see hidden problems, is excellent at honest analysis, looks beyond the obvious and doesn’t stop at the first answer.
Self-Development: Is actively committed to continuously improve him/herself, understands that different situations and levels may call for different skills and approaches, knows personal strengths, weaknesses, opportunities and limits, works on compensating for weaknesses and limitations, seeks feedback, gains insights from mistakes, is open to criticism without being defensive.
Task Management: Delivers quality work on time, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise.
Work Quality & Thoroughness: Pays attention to detail and is accurate in completing work assignments. Is able to complete work assignments with little direction. Sets up procedures to ensure high quality work, organizes information and materials in manner that is easily digestible by others. Carefully reviews and checks the accuracy of information.

EDUCATION/EXPERIENCE

Degree in Information Technology, Computer Science or related field
3-7 years’ related experience

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly.
The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception.
The employee must be able to work effectively in a fast-paced environment.

GENERAL INFORMATION

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. is prohibited.

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