Kish Bank is hiring a Chief Technology Officer.

The Chief Technology Officer (CTO) is a pivotal leadership role within a high-growth $1.6 billion community bank. This position is responsible for overseeing and driving key IT technology services, infrastructure, and end-user support functions to ensure alignment with business goals and operational excellence. Reporting to the Chief Information Officer (CIO), this role focuses on delivering reliable, secure, and scalable technology services while fostering a customer-centric culture.

The role focuses on targeted leadership in IT operations, service delivery, and innovation.

Key Responsibilities

Strategic Leadership:

Align IT services with strategic goals.
Develop and execute scalable IT strategies.
Drive innovation and enhance IT service delivery.

IT Infrastructure Management

Oversee technology infrastructure (servers, networks, cloud, end-user computing).
Ensure high availability and performance of IT systems.
Manage vendor relationships and contracts.
Align with SLAs, policies, and regulatory requirements.

End-User Services And Support

Lead IT support team for exceptional end-user support.
Develop ITSM processes for consistent service delivery.
Monitor KPIs for service levels and customer satisfaction.

Technology Operations

Ensure compliance with standards and policies.
Optimize the bank's cloud environment.
Align IT operations with business needs.

Team Leadership And Development

Build and mentor a high-performing IT team.
Promote accountability, collaboration, and improvement.
Guide technical staff on problem-solving and projects.

Support Activities

Troubleshoot and resolve complex technical issues.
Prioritize and resolve customer requests.
Collaborate for customer resolution.
Perform other duties as assigned.

Qualifications:

Bachelor’s degree in computer science or related field; master’s preferred.
10+ years of IT leadership experience, preferably in financial services.
Expertise in IT infrastructure, end-user support, and service delivery.

Technical Skills:

Knowledge of ITIL frameworks and service management tools.
Expertise in cloud computing, network architecture, and IT systems.
Familiarity with core banking systems and IT compliance preferred.

Leadership and Soft Skills:

Exceptional communication and collaboration skills.
Ability to lead change and manage cross-functional initiatives.
Strategic thinker with a hands-on approach.

Key Competencies:

Customer-Centric Mindset
Strategic and Analytical Thinking
Problem Solving and Decision Making
Leadership and Team Building
Regulatory Awareness and Compliance

Additional Requirements:

Occasional travel to bank branches.
Ability to lift and move IT equipment (up to 50 pounds).
Availability for on-call rotation for after-hours issues.

What We Offer

Competitive salary and benefits package.
Opportunities for professional growth and development.
A collaborative and innovative work environment.
Access to the latest tools and technologies.
Join an innovation-focused, forward-looking, and fun community-oriented team dedicated to best serving our customers and fellow employees.

Work Requirements

Position based in either State College or Reedsville.
Must be within driving distance of State College or Reedsville, PA.
Please note that we are unable to sponsor work visas for this position.

Learn More About Our Benefits At Mykish.com/careers.

Kish is an Equal Opportunity Employer/Affirmative Action Employer Minorities/Females/Disabled/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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Chief Technology Officer