Job Summary

Alto Pharmacy is transforming the way people experience healthcare by providing a modern pharmacy experience that simplifies the prescription process and improves medication management. Through our proprietary pharmacy platform and apps, we are reimagining the pharmacy to ensure better outcomes for patients, doctors, and pharmacies alike. We are looking for a visionary and strategic leader to join our executive team as the Chief Technology Officer (CTO).

The Chief Technology Officer (CTO) will lead Alto Pharmacy’s technology strategy, ensuring alignment with the company's mission and business objectives. As a member of the executive leadership team, the CTO will collaborate closely with other senior leaders and executives to drive product innovation, enhance the customer experience, and scale technology infrastructure. This is a transformative role that demands a unique blend of advanced technical expertise in software engineering, data science, and applied AI, alongside strong program and product management skills. The ideal candidate will be driven by a passion for leveraging cutting-edge technology to reshape healthcare, delivering innovative solutions that make a real-world impact on patient care and outcomes.

Job Description

Accelerate Your Career as You

Define and champion Alto's technology vision, directly shaping the future of healthcare.
Ensure the scalability, reliability, and security of Alto's technology infrastructure, enabling seamless operations and future expansion.
Partner with executive leadership to define company strategy and drive key performance metrics.
Own the entire tech development lifecycle, delivering exceptional products that meet customer needs and exceed expectations.
Lead and inspire a world-class product, design, and engineering organization.
Establish priorities and execute product roadmaps that fuel exponential growth and transform the patient experience.
Champion user-centric design, solving critical problems for patients and healthcare professionals.
Establish and evangelize best practices across the technology organization, driving continuous improvement and innovation.
Evolve Alto's platform architecture to anticipate and capitalize on evolving market demands.
Identify and integrate cutting-edge technologies to enhance Alto's offerings and maintain a competitive edge.
Cultivate a high-performing, inclusive engineering culture that empowers teams to innovate and thrive.
Collaborate cross-functionally to align product, science, and technology initiatives with overall business objectives.
Develop and mentor high-potential leaders, product managers, engineers, and technical staff, building the next generation of technology leaders.
Drive seamless communication and collaboration across the organization to ensure flawless execution of strategic priorities.

Minimum Qualifications

A Bit About You

Bachelor’s degree in Computer Science, Engineering, Math, or closely-related technical field.
15+ years of progressive leadership experience across product, engineering, and data science functions, with at least seven years in executive roles at a high-growth startup or a large, complex technology organization.
Demonstrated ability to build and scale high-performing, cross-functional teams of 50+ across product, engineering, and data science, including experience managing remote or distributed teams.
Proven track record of scaling customer-facing digital products or platforms from early stages to significant user base, with quantifiable impact on key business metrics (e.g., revenue, market share, customer acquisition cost, retention).
Deep understanding of modern software development methodologies, data analytics, and AI/ML frameworks (e.g., TensorFlow, PyTorch, and their application in a business context).
Hands-on experience with cloud platforms (AWS, Azure, or GCP), microservices architecture, containerization (Docker/Kubernetes), modern front-end frameworks (React, Angular, or Vue.js), and API-first design principles.
Demonstrated ability to drive product and technology innovation that has resulted in significant improvements in business outcomes (e.g., increased customer satisfaction, market share, revenue, or operational efficiency).
Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly and 1 persuasively to both technical and non-technical 2 audiences, including board members and investors.
Proven experience leading Agile teams and driving cross-functional collaboration to deliver on complex product and technology roadmaps. Experience with OKRs or other performance management frameworks is a plus.

Preferred Qualifications

PhD or other advanced degree in Computer Science, Engineering, or a related technical field.
Deep and demonstrable experience in healthcare technology, specifically within the pharmacy industry or related healthcare systems. A proven track record of navigating complex regulatory landscapes (e.g., HIPAA, FDA) is a significant advantage.
Extensive experience with SaaS platforms, subscription-based models, and ideally, B2B2C business models within a regulated industry. Experience scaling a B2B2C platform is highly desirable.
Proven success in leading and scaling technology organizations through periods of hypergrowth and significant transformation, including experience with mergers and acquisitions or other major strategic events. Demonstrated ability to anticipate and adapt to rapidly changing market dynamics is essential.
Exceptional product sense, with a demonstrated ability to translate business needs into innovative technology solutions that delight users and drive business growth. Experience with product-led growth strategies is a plus.

Additional Information

Additional Physical Job Requirements

Reading English, comprehending, and following simple oral and written instructions.
The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Assessing the accuracy, neatness and thoroughness of the work assigned.
Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
Frequent repeating motions required to operate a computer or phone that may include the wrists, hands and/or fingers.
Environmental Conditions: occasional exposure to low temperatures or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
Physical Activities:
- Occasionally ascending or descending stairs, ramps and the like.
- Moving about to accomplish tasks and/or moving from one worksite to another.
- Adjusting or moving objects up to 20 pounds in all directions.
- Operating motor vehicles.
- Occasional sedentary work that primarily involves sitting/standing/driving/flying

Salary and Benefits

Salary Range: $280,000 - $350,000

Commission Eligible: No

Equity Eligible: Yes

Travel: Yes - Required up to 25% of the time

Location Requirement: Employment at Alto is limited to individuals residing in the following states: Arizona, Arkansas, California, Colorado, Florida, Kansas, Maryland, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Washington (WA), and Wisconsin.

Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.

Benefits: Full-time employee benefits include: Multiple group medical, dental and vision plans to choose from, 401(k) plan, group life, AD&D, FSA/HSA, employer paid STD/LTD, Take-What-You-Need vacation time, accrued paid sick time, 11 paid holidays (7 for Pharmacy and Care teams), 8 weeks paid parental leave for eligible employees.

Application deadline: February 30, 2025

Alto Pharmacy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at CandidateHelp@alto.com.

Alto Pharmacy considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, and New York City Fair Chance laws. We are an E-Verify participating company.

To learn about Alto's privacy practices including compliance with applicable privacy laws, please click here.

Alto Pharmacy jobs

Chief Technology Officer