At Total Fire Protection, our MISSION is simple, “Embracing Relationships, while keeping you safe, and delivering First Class Service.” You won’t just be a team member at Total Fire Protection, but a valuable contributor. Our diverse team members support one another as we work towards our common goal of bringing Fire and Life Safety to our customers nationwide.

Our Company culture has been built on the foundation of our CORE VALUES that define “Who We Are” and we hold each other accountable to these CORE VALUES. Our Five-Alarm Growth represents our commitment to embracing change, evolutionary action, continuous learning, constant improvement and full engagement. We place the priorities of our Team First and our team members back it up through Do What You Say! execution. Total Fire Protection believes that Do the Right Thing! builds loyalty, trust and respect because We Care about our team members, our customers and our community.

Every team member brings their own expertise to Total Fire Protection and is encouraged to make their voice heard. We offer a family-oriented culture of teamwork and encourage continuous learning, a diverse atmosphere, and opportunities for career advancement.

Total Fire Protection is expanding rapidly, presenting an exciting and challenging opportunity to bring your fresh ideas, polished expertise, and collaborative attitude to support our growth. As VP of Technology, you will provide sound technical leadership in all aspects of our business. You will communicate with employees, stakeholders and customers to ensure our company’s technologies are used appropriately. Communicate technology strategy to partners and investors. Utilize strategic thinking and strong business acumen are essential in this role. We expect you to be well-versed in current technological trends and familiar with a variety of business concepts.

Essential Duties and Responsibilities:

Live Our Values!
Understand Total Fire Protection’s strategy, business and growth initiatives.
Strategy:
1. Develop and execute a technology strategy that aligns with the company's business goals.
2. Engage in the technology assessment process, gap analysis and drive strategy.
3. Lead the long-term planning for application infrastructure and support.
Innovation:
1. Drive technological innovation and identify opportunities to improve operational efficiency.
2. Discover and implement new technologies that yield competitive advantage.

Technology management:
1. Oversee the technical aspects of the organization, including systems architecture, software development, and network infrastructure.
2. Research the latest technologies and trends and how they might benefit the company.
Application Lifecycle Management:
1. Oversee the entire lifecycle of business application development from selection and implementation to maintenance and decommissioning.
2. Ensure applications are scalable, secure, and meet compliance requirements.
3. Supervise system infrastructure to ensure functionality and efficiency.
4. Resolve highly complex or unusual business problems using advanced critical thinking.
5. Ensure projects are delivered on time and within budget.
6. Oversee the development and maintenance of application software based on development standards, to ensure business needs are met with quality and adherence to best practices.
7. Oversee the response to user support requests, ensuring high levels of user satisfaction and system performance.
8. Monitor KPIs and IT budgets to assess technological performance.

• Stakeholder Management:

Foster strong relationships with technology teams and business partners to ensure satisfaction.
Help departments use technology profitably.
Negotiate with senior leaders across the business and influence the opinions of others within the business unit and in external organizations.
Communicate effectively with stakeholders to manage expectations and provide regular updates on project status.
Collaborate with other C-suite executives, stakeholders, and cross-functional teams.
Use stakeholders’ feedback to inform necessary improvements and adjustments to technology.

Vendor and Contract Management:
1. Establish and maintain high-level relationships with software vendors and service providers, ensuring periodic vendor reviews.
2. Negotiate major contracts and ensure vendor performance aligns with company standards.
Budgeting:
1. Develop and maintain the IT budget.
Compliance:
1. Stay updated on regulations, industry standards, codes and collaborate with legal counsel and cybersecurity experts to safeguard sensitive information.
2. Build quality assurance and data protection processes.
Training:
1. Communicate technical topics in easy-to-understand business terms.
2. Oversee training programs for technology professional.
3. Mentor employees and managers to ensure smooth technical rollouts.
Performs other duties, as assigned.

Required Skills and Experience

Proven experience as a Technology, Business Application Development or similar leadership role
BSc/BA in Computer Science, Engineering or a related field; MBA or other relevant graduate degree is a plus
Knowledge of technological trends to build strategy
Understanding of budgets and business-planning
Ability to conduct technological analyses and research
Excellent communication skills
Leadership and organizational abilities
Strategic thinking
Strong problem-solving skills
Good communication and matrix management skill
Must have a strong work ethic
Must be detail-oriented, strong written and verbal communication skills

Physical Requirements

While performing the duties of this job, the employee is regularly required to:

Lift, move, and hold up to approximately 10 lbs.
Commitment to maintaining a safe working environment and adhering to safety protocols

Think you have what it takes to be a Total Fire Protection team member? Apply to be a part of this dynamic organization!

Total Fire Protection is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

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Vice President, Information Technology