About GuideIT

GuideIT is a US based technology services company focused on providing value to its customers through technology alignment and optimization. We are currently looking for an End User Support Technician to join our Dallas, TX team.

Primary Duties

Review output and alerts from security tools such as; EDR, Email, patching, awareness training, vulnerability management, firewalls and IDS/IPS
Analyze and review security controls as they relate to organizational audit requirements
Provide monthly and quarterly reports on data sets from several security tools as they relate to existing controls and frameworks
Provide consultative services regarding cyber security frameworks such as NIST, HITRUST, HIPAA and SOC2
Communicate security requirements, controls and deficiencies at a technical and leadership level
Availability to work on-call and after normal business hours when required

Qualifications & Required Skills

System administration
Network security
Problem solving
Information security policies
On-call network troubleshooting
Firewall administration
Network protocols
Routers, hubs, and switches
Communication skills
Report creation

Education & Certifications

Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
7+ years of prior relevant experience
Advanced certifications such as SANS GIAC/GCIA/GCIH, CISSP or CASP and/or SIEM-specific training and certification
HITRUST, SOC2, NIST and HIPAA experience required
Hands-on experience analyzing high volumes of logs, network data (e.g. Netflow, FPC), and other attack artifacts in support of incident investigations
Experience with vulnerability scanning solutions, email security, EDR, SIEM, patch management and endpoint management tools: O365, Endpoint Manager (Autopilot, InTune, Hello, Azure AD) AWS, Rapid7, Qualys, KACE, Carbon Black, SentinelOne, Crowdstrike, Proofpoint Essentials, Mimecast
Experience developing and deploying agent based technologies
Powershell and python experience is a bonus

Position Location & Other Requirements

Remote

More About GuideIT

Headquartered in Plano, Texas, our services, and solutions are designed to align technology with business outcomes, maximize value through cost management, and allow rapid, proactive response to change. At GuideIT, we are looking for candidates that have a high level of integrity and thrive in a team environment centered on mutual trust and respect. Our team members are results oriented and highly adaptable. In addition to a dynamic environment, GuideIT offers competitive pay, performance-based bonuses, 401K, health, dental and vision insurance coverage, paid holidays and paid time off.

GuideIT is committed to Equal Employment Opportunity. It is the policy of GuideIT to encourage and support equal employment opportunity for all Team Members and applicants for employment without regard to sex, race, color, ancestry, religious creed, national origin, pregnancy, physical disability, mental disability, medical condition, age, marital status, political affiliation, sexual orientation, disabled veteran, or Vietnam era veteran status.

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Information Security Specialist