The Opportunity

Avantor is looking for a Global Change Notification Specialist, to join our team! Change Notification is an Avantor Added Value Service for customers working in highly regulated environments (e.g. pharmaceutical and biopharmaceutical industries). Timely notification of changes made to critical products is a mandatory requirement for customers manufacturing products to be released onto controlled markets (e.g. vaccines, pharmaceuticals, medical devices, et cetera).

Avantor’s Change Notification teams ensure timely notification of changes made to both proprietary and distributed products. Notifying in a timely manner enables customers on the controlled markets to buy products used in the product of their finished goods through Avantor. In other words, providing Product Change Notification is a prerequisite for the market – it is the cost of doing business with (bio)pharma customers.

What we’re looking for 

Education: Minimum Bachelor's degree in chemistry or life sciences.
Experience: 2+ years of experience in industry preferred
Strong knowledge of laboratory environment and lab products (chemicals, lab consumables, life science products or single-use solutions)
Strong written and verbal communication skills.
Passionate about process and problem solving
Self-starter & goal-oriented. Results driven, with a strong customer focus
Ability to prioritize own workload
Time management skills
Basic Office 365 skills required
Experience with SAP preferred

How you will thrive and create an impact 

Autonomous handling of Change Notification requests: sending Supplier Change Notifications to enrolled customers within established deadlines; enrolling customers for new products; responding to customer questions at short notice
Implement and assess functionality, reliability, performance, and quality of the service. Identify and remedy defects within the process.
Communicating and managing the relationship with customers, suppliers and Avantor associates in a globalized, diverse and international environment
Responsibility for negotiating supplier agreements concerning Change Notification
Checking and approving information received from suppliers, customers and Avantor colleagues
Developing, maintaining and managing the necessary (software) tools used in the Change Notification process. This includes developing, enhancing and testing software improvements
Acting as a Subject Matter Expert & Single Point of Contact for defined Major Accounts
Connecting customers, suppliers and internal Avantor contacts with other departments
Ensure business continuity by proactively sharing information with team colleagues: liaise on account updates, important portfolio changes, changes in suppliers.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency

The expected pre-tax pay for this position is

$58,000.00 - $97,000.00

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision.

3rd Party Non-Solicitation Policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

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