Overview
The Technology Review Analyst is responsible for supporting the review of commercial hardware, software and cloud product requests for the agency’s Technology Review Board (TRB) to ensure the requested IT products are compliant with federal and agency IT standards and policies, and they present low interoperability and cybersecurity risks for the agency's host environments. The analyst plays a key role the agency's enterprise IT product management, from product technology and standards compliance, and product review recommendation for government approval, to tracking approved and denied products, and their approval expiry date or their end-of-life / end-of service dates. This position ensures the integrity and quality of IT product acquired and deployed across the agency, and facilitates the IT product alignment with organizational IT business needs and objectives. The ideal candidate should be self-motivated, capable of working independently, effectively managing their own workload, and also demonstrate strong teamwork skills to collaborate seamlessly with others.
Are you ready to use your expertise in the areas of IT Modernization, Data Enablement, and Hyperautomation to make a real difference? Join Acuity, Inc., a technology consulting firm that supports federal agencies. We combine industry partnerships and long-term federal experience with innovative technical leadership to support our customers’ critical missions.
Responsibilities
Technical Review and Evaluation:
- Conduct detailed technical reviews of IT product requests, ensuring they meet U.S. federal IT standards, departmental policies, and industry best practices.
- Identify IT product efficiency (i.e., economy of scale) and collaboration opportunities, identify possible product redundancies, and reduce integration and security risks from products with proprietary and non-compliant technologies.
- Evaluate IT product requests for completeness, accuracy, and alignment with the agency's mission, identifying any potential risks or compliance issues.
- Develop and communicate comprehensive solution architectures, ensuring alignment with enterprise architecture standards and best practices
Compliance And Standards Alignment
- Apply knowledge of federal IT guidance and standards such as FISMA, NIST, CISA, and FedRAMP to evaluate product requests, and provide product review recommendations and usage constraints that will support standards compliance.
- Ensure all IT products comply with the agency policies and architecture and standards, as well as relevant legal and regulatory requirements.
Communication And Coordination
- Collaborate with product requester and sponsor to ensure requests align with the agency’s mission and business objectives, and facilitate timely sponsor approval.
- Support TRB reviewers and approvers by addressing product request questions and resolving response discrepancy issues, and ensuring reviews and approvals are completed within the established Service Level Agreement (SLA) timeframes.
- Collaborate with the IT Catalog team and ServiceNow product model team on ensuring TRB approved IT products and product request information are accessible and integrated with their respective processes.
Operational Support
- Manage the TRB Management email inbox, providing clear and prompt technology standards guidance to users, and escalate standards compliance issues to TRB Management.
- Develop technology and IT product analysis dashboards to visualize TRB standards approval performance for identifying areas for process improvement, and the approved IT product to DOS Technology Reference Model (TRM) mapping for reducing redundancies and improving efficiencies.
Application And Process Management
- Utilize IT Service Management tools and methodologies to support the TRB product approval process, including tracking defects, prioritizing enhancements, and assisting with testing.
- Contribute to continuous process improvements by analyzing operational data and recommending enhancements to the TRB Manager.
Additional Duties
- Perform any other technology analysis and assessments tasks as assigned by the TRB Manager or by the managers from the parent organization.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of IT product management, including familiarity with various hardware, software, and cloud technologies.
- Experience with conducting technical reviews and evaluating IT products against established standards, policies, and best practices, or experience in IT product analysis of alternatives (AoA) for business needs.
- In-depth understanding of U.S. federal IT standards and regulations, such as FISMA, NIST, CISA, and FedRAMP.
- Strong analytical and problem-solving skills.
- Proficient in using IT Service Management (ITSM) tools (e.g., ServiceNow) and agile planning tools (e.g., Jira).
- Experience in data analysis and maintaining operational dashboards (e.g., ServiceNow, PowerBI).
- Excellent communication and interpersonal skills, with the ability to work independently, manage personal workloads, and collaborate effectively as part of a team.
Preferred Qualifications
- Proficiency in a variety of technology platforms and infrastructure components.
- Familiarity with enterprise architecture frameworks.
- Advanced certifications in relevant technology (e.g., ServiceNow CSA) or architecture domains.
- Experience in dashboard creation using ServiceNow or PowerBI.
- Knowledge of ServiceNow Common Services Data Model and IT product integration with asset discovery and management.
- Prior experience in a government consulting role.
Security Clearance
- Eligible for a Secret Clearance or higher required
About Acuity
Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards.
Why Choose Acuity?
- Innovative Excellence: Recognized by The Washington Post's "Top Workplaces" and a nine-time recipient of the Washington Business Journal's "Best Places to Work," Acuity fosters an environment where innovation thrives and employees flourish.
- Competitive Compensation: We value our employees and show it through highly competitive compensation and benefits packages.
- Personal Growth: Your potential isn't just recognized at Acuity, it's actively cultivated. With tailored training, mentorship, and cutting-edge resources, we empower you to thrive personally and professionally.
- Recognition and Visibility: Stand out in a competitive industry with Acuity's exceptional customer feedback and robust opportunity channels.
- Collaborative Culture: At Acuity, teamwork isn't just a buzzword – it's the cornerstone of our success. Encouragement and support fuel our collaborative culture, where every voice matters.
- Diversity and Inclusion: Diversity isn't just a checkbox – it's who we are. At Acuity, we pride ourselves on recruiting and maintaining a workforce that celebrates diversity and treats every employee with dignity and respect.
Join Acuity, where your talents are valued, your growth is nurtured, and your impact is amplified. Together, let's shape the future of digital strategy and technology consulting.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
