Lead Site Reliability Engineer

JPMorganChase • Plano • 4m ago

Description

Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability.

As a Lead Site Reliability Engineer at JPMorgan Chase within the Community & Consumer Banking - Infrastructure & Production Management Team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products’ design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.

Job responsibilities

Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
Evolves and debug critical components of applications and platforms
Makes significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences

Required qualifications, capabilities, and skills

Formal training or certification on site reliability culture and principles concepts and 5+ years applied experience
Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
Expertise on Observability tooling, including Dynatrace, Splunk, Grafana, Datadog, Cloudwatch
Exposure to Chaos Testing/Experiments using Gremlin
Expertise on AWS services to be able to design for reliability, and to identify any improvement opportunities in existing architectures
Working experience on application development using Java / Python or any other coding languages
Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
Ability to communicate data-based solutions with complex reporting and visualization methods
Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm’s strategy
Ability to anticipate, identify, and troubleshoot defects found during testing