Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.
The position provides analytical and operational support for the Rewards Quality team in Pricing Execution and requires collaboration with multiple lines of business. The day-to-day responsibilities include maintaining subject matter expertise to collaborate and translate high level business requirements for data mining and validation activities that results in a variety of outputs for card rewards governance, control, and data changes across millions of Consumer Banking customers. This High Risk process requires a strong control oriented individual to support multiple overlapping programs. This individual should possess excellent analytical skills and have experience with a variety of software, including SAS/SQL and Excel which is preferred. Unique opportunity to learn and support program execution that cuts across Consumer Card and Small Business Card.
Core responsibilities include:
- Develop efficient queries using SAS/SQL query language in accordance with criteria and regularly present work to key stakeholders
- Compile, analyze and interpret data to make strategic and tactical recommendations
- Support adhoc programs but also may be responsible for recurring execution programs and occasional remediation engagement
- Take ownership of individual programs end-to-end
Additional Responsibilities:
- Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs
- Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
- Leads coordination of the production of product performance reports and updates for senior management
Required Skills:
- Proficiency with SAS/SQL (ex. SAS Grid, SQL, DB2, Teradata) and database management
- Proven leadership and strong problem solving skills
- Ability to analyze data and influence cross-functional teams and/or senior management
- Control background and process-oriented experience
- Ability to work efficiently both in a team environment and independently
- Detailed oriented and drives priority across multiple initiatives
- Excel experience
Desired Skills:
- Card Rewards Knowledge
- Related experience, preferably in product or digitally related functions
- Process design and/or project management experience
- Credit Card, SB Card, Call Center, Financial Center and/or Digital channel knowledge
- Bachelor degree in Finance or Business
Skills:
- Business Analytics and Business Intelligence
- Data Quality Management and Fraud Management
- Monitoring, Surveillance, Research, and Testing
- Collaboration and Data Visualization
- Oral and Written Communications
- Problem Solving, Analytical Thinking, Innovative Thinking and Critical Thinking
- Data and Trend Analysis
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$79,700.00 - $118,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
