· Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
· Manages system/application environment and ongoing operations
· Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
· Researches, designs, implements and tests technology solutions
· Proactively monitors and reports performance and utilization of assigned technologies
· Troubleshoots software and/or hardware issues/failures
· Resolves alerts and performs remediation activities
· Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
· Collects and presents data for reporting and planning
· Assists with developing tactical strategies, processes and procedures related to systems/application administration
· Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
· Collaborates with IT and business area partners on work groups and initiatives
· Determines best course of action for meeting business needs
· May provide input into infrastructure architecture designs
· Writes programming/scripting
· May participate in Disaster Recovery planning and exercises
· Ensures execution and alignment to architectural standards and blueprints.
· May contribute input to infrastructure architecture
· Performs on-call activities as needed for the environment and technologies
· Other duties as assigned
Minimum Job Requirements:
· 5 or more years demonstrated proficiency and experience in design, implementation, monitoring and troubleshooting technology or equivalent combination of transferrable experience and education.
· Bachelor’s degree in an IT related field or equivalent work experience
· Extensive working knowledge of multiple technologies and their interfaces and integration
· Competent working in one or more environments highly integrated with an operating system.
· Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
· High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
· Ability to manage tasks independently and take ownership of responsibilities
· Ability to learn from mistakes and apply constructive feedback to improve performance
· Ability to communicate technical information clearly and articulately
· Ability to adapt to a rapidly changing environment
Required Job Specific Skills:
· 2 years supporting a Windows Server environment.
· Previous work experience as a Windows System administrator supporting a large enterprise.
· Support production and test environment servers (Windows Server 2008, 2012, 2016) and related business applications.
· Experience in Active Directory: OUs and policy inheritance. Create and edit policy. Manage user objects.
· Management of Windows Server 2008/2012/2016 Operating Systems (i.e. settings, services, roles, security)
· Strong knowledge of network routing, switching and firewall policies, protocols and standards
· Experience with virtualization technologies, such as VMware, a plus.
· Experienced in managing 5000+ endpoints.
· Scripting experience including batch files, PowerShell.
· Evaluates current procedures and processes for accomplishing department objectives and continuously develop and implement improved practices.
· Responsible for proper escalation, communications, and management of production system problems
· Contact vendors for problem and incident resolution
