Title: System Administrator I
Reports To: VP of Information Technology
General Description of Position:
The System Administrator role is responsible for the MS Windows systems, CRM management, and supporting the IT manager. These information systems would include computer systems, data networks and telecommunications.
Primary Responsibilities:
- Windows server administration and deployment in Azure and on-premise environments.
- System support and management of Microsoft Dynamics/Business Central CRM.
- Monitor system performance, identify issues, and implement improvements to ensure system stability.
- Troubleshoot and resolve system and application issues in a timely manner.
- Ensure security and efficiency of IT infrastructure
- Monitoring the internet connection and networks for threats and security risks
- Ability to communicate effectively, on both a technical and non-technical level, with appropriate staff at all levels, as well as with vendors.
- Maintain comprehensive documentation of system configurations, procedures, and changes.
- Ability to handle multiple projects and deadlines.
- Perform related and special duties as assigned.
Qualifications:
- BA/BS in Computer Science, MIS, or equivalent work experience.
- Windows server administration.
- Competencies in routing, firewall, Intrusion detection system (IDS) and Security Information and Event Management (SIEM) technologies.
- Previous management of Microsoft Dynamics/Business Central CRM preferable.
- Previous management of Linux systems helpful.
Accountability:
Regular reporting to the VP of IT for the purpose of developing ideas and strategies; reviewing plans and progress; evaluating results; and addressing management needs.
General Responsibilities:
- To be a committed Christian leader, and to seek to walk with the Lord and honor Him in your leadership, your work, and your daily walk.
- To support the Christian vision, calling and leadership of the company, and to seek to reflect this in your work with our IT systems.
Publishing Ministry Commitment:
Commitment to the Crossway publishing ministry and vision, as summarized in the following statement of purpose: By God’s grace: (a) to bring men, women, and children to Christ as their Lord and Savior; (b) to help individual Christians and the church grow in knowledge and understanding of the Bible and the Christian life; (c) to bear witness to God’s Truth, Beauty, and Righteousness, and the Lordship of Christ in every area of life; and (d) to glorify our Lord and Savior Jesus Christ in every way.
Personal Qualities:
This position contributes in a meaningful way to the Christian calling and ministry work of Crossway. Candidates should therefore demonstrate a love for God’s word and his church. They should be committed to an evangelical, historic Reformation understanding of the Bible, the gospel, and Christian doctrine. They should have a genuine faith in Jesus Christ as their Lord and Savior and be an active participant in a local church. Candidates should demonstrate a pleasing personal demeanor with a servant’s heart.
Benefit Program:
- Comprehensive medical and dental plan
- Life insurance
- Paid vacation and holidays
- Retirement plan
Salary:
The position provides a competitive salary based on previous work experience, education, acquired skills, and established relationships. The salary is commensurate with current standards for comparable positions and responsibilities within publishing and other leading not-for-profit ministries. Compensation for every Crossway employee is reviewed and evaluated annually by the Executive Compensation Committee (ECC) of the Crossway Board of Directors.
