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Performs services to enable all aspects of the network to include maintenance, sustainment of existing networks, and identification/correction of complex internetwork issues.
Responsibilities Include:
The LVL2 Network Engineer shall possess the following capabilities:
- Facilitate the evaluation, design, and implementation of secure, high-speed, scalable, fault-tolerant network topologies as applicable to CAN and LAN designs.
- Design, integrate, configure, deploy, test, and maintain numerous types of network devices, interfaces, and technologies.
- Possess a strong working knowledge and understanding of network protocols and technologies, to include QoS, MPLS, VLAN, VPN, VRF, VSS, OSPF, EIGRP, BGP, and other dynamic protocols.
- Participate in network solution review processes and conduct prototyping, integration, testing and certification of solutions in a lab environment.
- Draft technical requirements, engineering documents, configuration documents, training manuals and troubleshooting processes, updating as needed.
- Work with System engineers, customers, and cross organizational teams to refine requirements.
- Perform Tier-3 engineering NOC support to investigate, troubleshoot, and restore any customer services outage or fault.
- Perform detailed failure analysis to determine root cause and follow-up activities.
- Optimize end-to-end system performance (e.g., capacity, margins, data quality, etc.) and dataflow management.
- Possess strong communication skills, as well as excellent teaming skills and a positive, customer-focused attitude.
- Serve as a role model to less experienced personnel.
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