Do you have proven Level 2 and Level 3 IT support experience?
- Do you have experience working for an MSP?
- Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
- Are you motivated by learning and want to work for a company that will invest in your education and growth?
- Do you have outstanding communication skills?
- Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
