Description
- Manages the day-to-day operations of the Customer facing Infrastructure by monitoring system performance, configuration, maintenance and repair.
- Ensures that records of system downtime and equipment inventory are properly maintained.
- Applies revisions to host system firmware and software.
- Works with vendors to assist support activities.
- Performs troubleshooting as required and lead problem-solving efforts often involving outside vendors and team members from other departments.
- Establishes guidelines and methods for the installation and management of the operating systems, disk subsystems, firewalls and switches, and other components.
- Conducts studies, consults with vendors, management and staff concerning projected enhancements to hardware for existing and new technologies; and presents cost-benefit recommendations to upper management.
- Provides highly skilled assistance in network planning, engineering, and architecture.
- Manage Storage and Compute architecture for scalability, availability and security.
- Solves complex problems, Maintain Service Level Agreements withing deployed Infrastructure, and ensure high availability.
- Coordinate with stakeholders and support RFP/RFI process.
- Troubleshooting and resolving Azure/On Premise environment performance issues, connectivity issues, security issues, etc.
Qualifications- University degree in Computer Science or equivalent.
- Good knowledge of at least one scripting language.
- Strong experience in implementing, monitoring and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security.
- Knowledge of system security techniques - Strong working experience in securing Infrastructure and traffic management in both SaaS and PaaS configurations.
- Working experience in cloud Infrastructure, both SaaS and PaaS.
- Experience in Azure monitoring, alerting, and diagnostics, including Application Insights, Log Analytics, Network Monitoring, Service Health, and dashboards.
- Knowledge of network protocols such as: DNS, SMTP, SNMP, SSH, SFTP.
- Excellent organizational, written and communication skills.
- Experience implementing and executing secure and scalable Infrastructure implementations.
What you’ll experience working at UL:
- Mission: For UL Solutions, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
- People: Ask any UL Solutions employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL Solutions. We’re able to deliver the best because we employ the best.
- Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- Total Rewards: All employees at UL Solutions are eligible for bonus compensation. UL Solutions offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL Solutions contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.
Learn More:
Working at UL Solutions is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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