The Trellix ePO System Administrator shall have the following responsibilities:
● Installing and configuring required Trellix products, including but not limited to Trellix Endpoint Security (ENS) Client, ENS Firewall, Threat Prevention, Access Protection on enterprise Microsoft and Linux endpoints; maintaining malware security compliance and troubleshooting/resolving issues remotely via the Trellix ePO console; support system administrators with resolving desktop or server problems and requests such as software installs
● Assist with the daily DAT file ingest/deployment cycle
● Ensure the ePO infrastructure functions properly with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
● Contribute to development and ongoing improvement of industry best practices and standards for maintaining malware enterprise technologies.
● Assist with installing, testing, and deploying hotfixes/patches for Trellix product releases to manage enterprise vulnerabilities.
● Assist with development of knowledge articles, documentation, and work instructions used by the Malware, server, desktop teams, Tier 2/3 Help Desk technicians and remote/deployed units.
Mandatory Skills:
- Direct experience in the implementation, administration, and configuration of Trellix ePO in a global enterprise environment
- Strong working knowledge of Trellix Endpoint Security (ENS) Product
- No degree + 25 years experience OR Bachelor's Degree + 20 years experience
- CompTIA Security+ CE
- TS/SCI with FS Poly
- Must be available for after hours on-call
Desired Skills:
- Customer focused and result oriented
- NetApp OnTap
- Strong organizational, communication, and collaboration skills
- Trellix Endpoint Removal and Endpoint Storage Scanning Protection
