DescriptionAdvanced Customer Services (ACS) is a business unit that delivers Cloud services to Oracle’s enterprise customer base. ACS has become an integral part of the Oracle portfolio to address an increasing need by customers looking for cost-effective models on-premise or at Oracle datacenters. The Global Solution Center (GSC) is a global practice to provide Pre-sales expertise and is staffed with senior solution engineers and technical architects.
Background
Pre-Sales Cloud Architects have proven track records in successful delivery of IT services for mission critical environments in major organizations. In addition to a specialization in the area of cloud architecture, they possess extensive, broad-based expertise across large-scale, project-based IT design/deploy/migrate services engagements and in the area of mission critical production operations and support. They have proven experience in industry standard project management and service management best practices.
In addition to extensive experience in IT services and technologies, each individual Cloud Architect has deep knowledge in specific services & technology areas, and acts as a subject-matter expert in those areas within the team.
Cloud Architects have extremely strong customer facing presentation and interaction skills; are capable of engaging at senior management and C-level; and articulating service and technology solutions in terms of business value and risk.
Experience:
- Bachelor's degree in Computer Science or Engineering required; Master's or Ph.D. preferred
- 20+ years of IT services, including significant direct experience in services roles within multiple external IT services providers
- Broad understanding of typical enterprise applications and IT infrastructures including public and on-premises cloud, as well acknowledge of multiple external and Oracle technologies
- Large scale IT project and program management, including major transformation, migration, and solution deployment projects
- IT service management, including managed services/outsourcing experience
- Commercial and contract management, including construction of TCO analyses and pricing for complex service offers
- Sales and complex deal negotiation
- Architecting, implementing, and delivering complex service solutions for large scale, mission-critical IT environments
- Consulting and trusted-advisor roles to C-level within major customer organizations in relation to IT services
- Proven ability to construct and deliver compelling presentations and propositions to C-level and large audiences
Responsibilities:
Research, design, and implementation of IT systems and policies concerning server infrastructure, storage, networks, applications middleware, and databases.
As part of the Solutions Engineering team, this role will be responsible for:
- working with product management, development, engineering, security, and operational groups to define/refine Oracle and 3rd-party applications architectures and guidelines
- consulting on complex/large customer solutions to identify integration concerns and mitigate delivery risks before the solution design process is complete
- contributing to ACS product strategy based on analysis of customer needs and industry trends in order to improve future solutions and reduce operating costs
Skills:
- Familiarity in Oracle products and technologies in domains, such as:
- Oracle Cloud environments including PaaS, Iaas, and SaaS in OCI and Cloud@Customer on-premise
- Oracle Engineered Systems, such as Exadata, Exalogic, Database Appliance
- Oracle storage technologies, such as ZDLRA, ZFS Appliances, and tape technologies
- Oracle applications, such as E-Business Suite, PeopleSoft, Siebel, JD Edwards, etc.
- Oracle Fusion Middleware components, such as Weblogic, IdM, SOA/BPEL/JMS.
- Oracle Database, Oracle Autonomous Database
- Familiarity in the following technical disciplines:
- Cloud Networking & Security experience: networks, subnets, route tables, gateways, DNS services, load balancers, firewalls, auditing, logging, etc.
- WAN connectivity architecture and performance
- Security domains: i.e. Identity and Access Management, web/database/system security, etc.
- High Availability and Disaster Recovery configurations
- Enterprise storage systems configuration and optimization for enterprise apps
- Familiarity with enterprise operating systems including Linux, Oracle Linux, Solaris, Windows, etc.
- One or more cloud certifications: OCI Associate Architect, OCI Architect Professional,AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certified: Azure Security Engineer, Associate, Microsoft Certified: Azure Solutions Architect, GCP Cloud Architect Certification
- Certification as TOGAF and/or Zachman Enterprise Architect preferred
- Proven ability to translate complex customer requirements into solution/architecture definitions
- Outstanding communication skills in interacting with customers and influencing across the organization.
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ResponsibilitiesAdvanced Customer Services (ACS) is a business unit that delivers Cloud services to Oracle’s enterprise customer base. ACS has become an integral part of the Oracle portfolio to address an increasing need by customers looking for cost-effective models on-premise or at Oracle datacenters. The Global Solution Center (GSC) is a global practice to provide Pre-sales expertise and is staffed with senior solution engineers and technical architects.
Background
Pre-Sales Cloud Architects have proven track records in successful delivery of IT services for mission critical environments in major organizations. In addition to a specialization in the area of cloud architecture, they possess extensive, broad-based expertise across large-scale, project-based IT design/deploy/migrate services engagements and in the area of mission critical production operations and support. They have proven experience in industry standard project management and service management best practices.
In addition to extensive experience in IT services and technologies, each individual Cloud Architect has deep knowledge in specific services & technology areas, and acts as a subject-matter expert in those areas within the team.
Cloud Architects have extremely strong customer facing presentation and interaction skills; are capable of engaging at senior management and C-level; and articulating service and technology solutions in terms of business value and risk.
Experience:
- Bachelor's degree in Computer Science or Engineering required; Master's or Ph.D. preferred
- 20+ years of IT services, including significant direct experience in services roles within multiple external IT services providers
- Broad understanding of typical enterprise applications and IT infrastructures including public and on-premises cloud, as well acknowledge of multiple external and Oracle technologies
- Large scale IT project and program management, including major transformation, migration, and solution deployment projects
- IT service management, including managed services/outsourcing experience
- Commercial and contract management, including construction of TCO analyses and pricing for complex service offers
- Sales and complex deal negotiation
- Architecting, implementing, and delivering complex service solutions for large scale, mission-critical IT environments
- Consulting and trusted-advisor roles to C-level within major customer organizations in relation to IT services
- Proven ability to construct and deliver compelling presentations and propositions to C-level and large audiences
Responsibilities:
Research, design, and implementation of IT systems and policies concerning server infrastructure, storage, networks, applications middleware, and databases.
As part of the Solutions Engineering team, this role will be responsible for:
- working with product management, development, engineering, security, and operational groups to define/refine Oracle and 3rd-party applications architectures and guidelines
- consulting on complex/large customer solutions to identify integration concerns and mitigate delivery risks before the solution design process is complete
- contributing to ACS product strategy based on analysis of customer needs and industry trends in order to improve future solutions and reduce operating costs
Skills:
- Familiarity in Oracle products and technologies in domains, such as:
- Oracle Cloud environments including PaaS, Iaas, and SaaS in OCI and Cloud@Customer on-premise
- Oracle Engineered Systems, such as Exadata, Exalogic, Database Appliance
- Oracle storage technologies, such as ZDLRA, ZFS Appliances, and tape technologies
- Oracle applications, such as E-Business Suite, PeopleSoft, Siebel, JD Edwards, etc.
- Oracle Fusion Middleware components, such as Weblogic, IdM, SOA/BPEL/JMS.
- Oracle Database, Oracle Autonomous Database
- Familiarity in the following technical disciplines:
- Cloud Networking & Security experience: networks, subnets, route tables, gateways, DNS services, load balancers, firewalls, auditing, logging, etc.
- WAN connectivity architecture and performance
- Security domains: i.e. Identity and Access Management, web/database/system security, etc.
- High Availability and Disaster Recovery configurations
- Enterprise storage systems configuration and optimization for enterprise apps
- Familiarity with enterprise operating systems including Linux, Oracle Linux, Solaris, Windows, etc.
- One or more cloud certifications: OCI Associate Architect, OCI Architect Professional,AWS Certifications: AWS Solutions Architect, AWS Security Specialist, Microsoft Certified: Azure Security Engineer, Associate, Microsoft Certified: Azure Solutions Architect, GCP Cloud Architect Certification
- Certification as TOGAF and/or Zachman Enterprise Architect preferred
- Proven ability to translate complex customer requirements into solution/architecture definitions
- Outstanding communication skills in interacting with customers and influencing across the organization.
#LI-RR2
#LI-Remote
