JOB TITLE: IT Admin
JOB SUMMARY:Assists IT department with auditing, inventory, data entry, ticketing system, documentation updates, and may be asked to help with special projects.
JOB DUTIES include the following but are not limited to:
- Assist with data entry
- Assist with onboarding and disposition of properties
- Assist software support team with tickets as needed
- Assist hardware support team with tickets as needed
- Assist with testing system apps
- Assist with documentation and followup
- Assist with resetting passwords/personal changes tasks
- Assist with keeping inventory up to date
- Assist with reporting and report analysis to keep our computer systems free of viruses
- Assist with reporting and report analysis to keep email firewall up to date
- Assist with reporting and report analysis to keep web filter up to date
JOB REQUIREMENTS:
- Ability to lift items that are 15-30 pounds occasionally
- Excellent customer service skills
Franklin Group is an Equal Opportunity Employer.
