Job SummaryThe Multi-Unit Manager oversees all aspects of multi-unit business (national and regional accounts) for the facility, including leading the customer service support teams and serving as the primary for developing/maintaining relationships with current and potential multi-unit accounts. This dynamic position oversees approximately 50% of the facility’s customer base and requires flexibility to travel approximately 40% - 50% of the time.Duties and Responsibilities- Builds & maintains relationships with multi-unit customers through virtual and in-person visits
- Conducts business/service/profitability reviews, troubleshoot issues, and drives growth through close partnership with the customer
- Leads the customer service teams for national, regional, and independent accounts, including staffing, training/cross training, SOP development, employee engagement, and employee development
- Manages inventory to ensure correct items are stocked and inventory levels are balanced, accounting for factors such as seasonality
- Oversees onboarding of new customer/concept and/or locations, partnering closely with cross-functional partners in routing, inventory, and purchasing
- Analyzes and reports on multi-unit metrics and recommends/implements strategies to proactively mitigate issues and drive growth
- Develops pipeline of regional account prospects
EEO StatementPerformance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our
EEO Policy; (2) the "EEO is the Law"
poster and
supplement; and (3) the
Pay Transparency Policy Statement.
Required Qualifications• 2+ years food sales experience OR 5+ years multi-unit management
• 2+ years supervisory experience
Preferred Qualifications• 5+ years food sales experience
• 1+ years multi-unit experience
• Bachelors Degree in related field
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
