Required SkillsMicrosoft 365 Azure Cisco
Additional SkillsClient is ideally looking for someone that really knows the networking side of the house within Azure, and that is also still comfortable working with traditional on-prem technology as well (VMware, Cisco, Citrix, Storage, etc.)
Job DescriptionAs a Senior Systems Engineer you will be responsible for leading all aspects of Health Advocate’s systems and networking infrastructure. Specifically, you will be primary owner responsible for supporting our cloud architecture, network and systems solutions. The continued success of Health Advocate depends on the reliability, security, and scalability of their systems infrastructure.
MAJOR JOB ACCOUNTABILITIES
Systems Architect Functions - Provides technical configurations, strategic planning, maintenance and support of Health Advocate’s systems infrastructure and networking.
- Responsible for all aspects of systems architecture and administration including all servers, networks, and identified applications.
- Design Azure and AWS cloud network architecture leveraging full scale redundancy.
- Creating clear CI/CD pipelines
- Strong knowledge of Azure cloud design, networking, configurations, and management
- Strong knowledge of API Management, Service BUS, Azure Active Directory B2C, Cloud Governance, Cloud Access Service Broker (CASB)
- Strong knowledge Office 365, In Tune, and Azure Active Directory
- Strong knowledge and ownership of MS Exchange, Active Directory Federated Services, Active Directory, Domain and Trust Services, Certificate Management Services, Group Policy, IIS, and PowerShell.
- Strong knowledge of products like Cisco switches and routing, Palo Alto and Sonicwall Firewalls, Fortinet load balancers and Web Application Firewalls.
- Solid understanding of mesh networks and multi-site network management.
- Strong knowledge to build, maintenance, and support of a large number of Windows and Linux servers both physical and virtual.
- Strong knowledge to build, maintenance, and support of a large vmware environment.
- Strong knowledge to build, maintenance, and support of a large Pure Storage and NetApp SAN/NAS
- Strong knowledge to build, maintenance, and support of a load balancers.
- Strong knowledge to build, maintenance, and support of a content filtering solutions
- Strong knowledge to build, maintain, and support of firewalls and VPNs experience with Palo Alto is a plus.
- Strong knowledge of centralized deployment software like Microsoft System Center Configuration Manager (SCCM)
- Strong knowledge to build, maintain, and support of Mimecast or Symantec gateways.
- Plan and execute Disaster Recovery procedures.
- Capacity design and planning for 10x growth.
Team Interfaces/Customer Service - Establish and maintain a professional relationship with internal/external customers, team members and department contacts
- Ability to work in a high performance environment
- Cooperate with team members to meet goals and complete tasks
- Solid reporting and presentation skills
- Excellent writing skills to non-technical staff
- Work in a team collaboration of management for budget planning
- Provide quality customer service that exceeds customer expectations and improves level of service being provided
- Treat all internal/external customers, team members and department contacts with dignity/respect
- Escalate to supervisor any situation outside the employee's control that could adversely impact the services being provided
Mental and Physical Requirements
- This position will be exposed mainly to an indoor office environment and will be expected to work near or around computers, telephones, and printers
- The nature of the work in this position is sedentary and the incumbent will be sitting most of the time.
- Off hours upgrades, implementations, and on call is required.
- Essential physical functions of the job include fingering, grasping, pulling hand over hand, and repetitive motions to utilize general computer software/hardware continuously throughout the work day
- Essential mental functions of this position include concentrating on tasks, reading information, and verbal/written communication to others continuously throughout the work day
Related Duties as Assigned
- The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
- Consequently, job incumbents may be asked to perform other duties as required
- Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
- Please contact your local Employee Relations representative to request a review of any such accommodations
MINIMUM QUALIFICATIONS
Applicant for this job will be expected to meet the following minimum qualifications.
- Strong technical background with a solid history of delivering outstanding customer service and support.
- Ability to interact effectively with peers, business users and all levels of management
- Very strong organizational, task management, and prioritization skills, along with the ability to display strong sense of urgency
- Ability to work with minimal supervision in a fast paced, dynamic environment
- Good communication skills as well as the ability to multi-task
Education
- High School Degree or GED required
- Bachelor (4-year) degree, with a technical major, such as engineering or computer science.
- MCSA or MCSE Certification is preferred.
- CCNA or CCNP Certification is a plus.
Experience
- 10+ years’ experience administering Windows servers and networks
- 7-10+ years’ experience managing technical solutions is required.
- 7+ years’ experience with Citrix, and vmware environments is required.
