DescriptionOne of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone.
We’re looking for an amazing Technical Expert Network Architecture to fill this role, which is based in our Fort Lauderdale office. You’ll be responsible for overseeing the design, development, and implementation of our organization's network infrastructure. You will lead a team of network architects and engineers to ensure that our network systems are robust, scalable, and secure to support our business objectives and technological advancements. This role requires a strong technical background in networking technologies, excellent leadership skills, and the ability to collaborate effectively with cross-functional teams. Here’s a summary of what Princess is looking for in its Technical Expert Network Architecture. Is this you?
Responsibilities
- Demonstrates knowledge of the technology delivery components of the Medallion Class business models, key drivers, systems, technologies and/or support systems
- Lead efforts to enhance our virtualization environment from a networking perspective, ensuring the technologies meet performance, security, and scalability requirements. Implements and maintain all related network designs across multiple disciplines and best practices. Demonstrated ability to troubleshoot issues, and drive improvements to the networking and virtualization eco-systems.
- Define and monitor Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure high reliability and uptime for network operations. Design proactive monitoring, alerting, and incident management processes to swiftly address and resolve potential issues.
- Collaborate across teams to optimize the performance and scalability of our network infrastructure. Conduct load testing and capacity planning to ensure optimal resource utilization and responsiveness.
- Drive network architectures the promote automation of network tasks and procedures to streamline deployments, monitoring, and maintenance processes.
- Participate in incident management processes to achieve a true RCA (Root Cause Analysis) following a Five Why’s model. Implement improvements based on lessons learned.
- Work closely with the security team to ensure a secure and compliant network infrastructure. Implement security best practices and participate in security audits and assessments.
- Stay current with industry trends and emerging network technologies, applying your expertise to optimize practices continually. Drive operational efficiency and reliability through process enhancements and automation.
- Mentor a team of skilled SRE engineers, fostering a culture of collaboration, innovation, and continuous improvement. Provide technical guidance, performance feedback, and professional development opportunities for team members.
- Determines and makes recommendations to the Director, Network Operations regarding the adoption of technologies used to support the design, development and operations of the Medallion Class experiences from a networking perspective.
- Will establish when required, architecture committees, and technical teams, for the program in support of experience delivery.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field; advanced degree preferred, or equivalent experience in network architecture and design.
- 10+ years of experience in network architecture, design, and implementation, with at least 5 years in a leadership role or as principal network architect.
- In-depth knowledge of networking protocols, technologies, and standards, including TCP/IP, BGP, OSPF, MPLS, VLANs, VPNs, SD-WAN, etc.
- Experience with network virtualization, software-defined networking (SDN), and cloud networking technologies (e.g., AWS, Azure, GCP).
- Strong understanding of network security principles and best practices, including experience with firewall management, intrusion detection/prevention, and network access control.
- Proven leadership and team-building skills, with the ability to inspire and motivate a diverse team of technical professionals.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Relevant industry certifications (e.g., CCIE, CISSP, AWS Certified Solutions Architect) are a plus.
- Must be legally authorized to work in the United States. Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).
Please note that this position is HYBRID (3 days in office and 2 days remote), based in our Fort Lauderdale Office.
What You Can Expect
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives
- Base Salary Range: $124,600.00 to $168,200.00. The range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and experience uniquely.
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com
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