GENERAL PURPOSE:
The Network Engineer is responsible for the implementation, design, and maintenance of the networking systems to maintain connectivity for the Center and partner agencies as well as provide assistance, and guidance to all departments ensuring the Center operates and maintains its presence and uptime to provide emergency services.
ESSENTIAL JOB FUNCTIONS:
- Manage, maintain, monitor, test, and troubleshoot the Center’s networking infrastructure including routers, proxy servers, switches, and WAN accelerators.
- Manage security solutions, such as firewalls, endpoint management, and intrusion detection systems.
- Perform network design and capacity planning to implement network solutions that improve efficiency.
- Plan, execute, and verify redundancy, system recovery procedures, and business continuity.
- Troubleshoot, resolve, and conduct high-level root-cause analysis of support issues and service interruptions.
- Maintain inventory and configuration management of networking components.
- Create, refine, and manage documentation regarding physical and logical infrastructure.
- Implement and enforce all cyber security policies and procedures.
- Understand and abide by current Criminal Justice Information Services (CJIS) security policy as it relates to network security and CJIS data.
- Assists in other areas within the Technical Department and Facilities as needed, maintain understanding of various areas with the department and participate in a 24/7 on-call rotation.
- Performs related work, special projects or other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge in cable management, port management, physical connections, OSI, packet inspection.
- Knowledge and ability to apply troubleshooting techniques.
- Knowledge and understanding of cybersecurity.
- Knowledge in VOIP, TCP/IP fundamentals, subnetting, PowerShell scripting, and CLI.
- Proficient in routing protocols such as Border Gateway Protocol (BGP) and Multi-Protocol Label Switching (MPLS).
- Knowledge of networking best practices and standards for configuration and troubleshooting.
- Knowledge of cybersecurity frameworks such as NIST.
- Knowledge and understanding of virtualization using such as VMWare and vCenter.
- Skilled in identifying and accessing management technology including single sign on (SSO) and multi-factor authentication (MFA) using various identity providers (IdP).
- Skilled in Cloud architecture and management.
- Skilled in M365.
- Skilled with enterprise backup, disaster recovery, and business continuity as it pertains to networking and security.
- Skilled in networking, routing, switching, wireless networking, LAN, WAN, VPN/IPSec/SSL.
- Skilled in network design and architecture, management and implementation of physical and logical equipment or configurations.
- Self-motivated, able to perform tasks, and make decisions with minimal supervision.
- Strong interpersonal, verbal, and written communication skills.
- Ability to respond to crisis situations in a methodical way and to prioritize tasks effectively.
- Ability to communicate with technical and non-technical employees.
- Ability to learn new technologies and assimilate new information quickly.
- Ability to create clear and concise technical documents that adhere to established standards.
- Ability to handle and manage multiple projects, assignments, and priorities.
- Ability to work with minimal supervision both independently and as part of a team.
- Ability to work in a highly fluid environment, with rapidly changing requirements.
- Ability to respond to crisis situations in a methodical way and prioritize tasks effectively.
- Ability to become familiar with, follow, and support the Center’s mission, vision, and guiding principles.
REQUIRED EDUCATION AND EXPERIENCE:
- Four (4) years of experience in network engineering and administration.
OR;
- An equivalent combination of relevant education and experience which would demonstrate the individual’s knowledge, skill, and ability to perform the essential duties and responsibilities listed.
PREFERRED EDUCATION AND EXPERIENCE:
- Bachelor’s degree in electrical engineering, computer engineering, computer science, or related field.
LICENSES AND CERTIFICATION:
- ACCESS certification within 30 days.
- Washington State driver’s license
- Cisco Certified Network Professional (CCNP)
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed in a typical office environment, which includes a technical workstation, a computer room with a controlled environment, as well as working with internal and external customers onsite. The noise level is usually moderate with frequent interruptions. Ability to travel, sometimes overnight by car or aircraft.
While performing the duties of this job, the employee is regularly required to sit for extended periods of time; use dexterity of hands and fingers to operate computers, keyboards, handle or feel; and talk and hear. The employee is required to type on keyboard for extended periods of time. The employee is occasionally required to stand; walk, reach with hands and arms; climb and balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift, carry, and or push up to 50 pounds. The employee is required to see, specifically to include up close, distance, color, and peripheral; depth perception and ability to adjust focus.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
