Senior Sales Engineer
The Company
Every day, NuHarbor Security improves the cybersecurity of our clients by making it stronger and easier to understand. Our comprehensive suite of security services, from strategic advising to 24-hour monitoring and management, provide an organizational view of security that is focused on results and recommendations that are valuable for both business and technical leaders. We’re growing quickly because our clients, and the general market, are looking for these outcomes and for the data it gives them to explain, promote, and justify, their security investment and mission.
The Role
The role of the Senior Sales Engineer (SSE) is to support the Regional Sales team in reaching sales plans goals by providing pre-sales support in qualifying opportunities, designing solutions, and assisting with product demonstrations and new product implementations. The SSE has experience in a majority of areas across network and cyber security, compliance, and managed security services. This job works remotely and will require visits to client sites and prospective customer sites.
What you’ll do:
- The SSE is the technical leader in the opportunity process, collaborating with the sales team to develop and deliver professional subject matter expertise via onsite client visits, and video calls; and working with prospects at both a technical and business level to demonstrate the NuHarbor Value Proposition.
- Demonstrate the ability to understand needed client business outcomes and design holistically enterprise solution(s) that balance client’s ability to enact needed changes to realize value.
- Works with technical counterpart(s) within our OEM partners in support of sales opportunities.
- Act as a technical resource/point of contact at trade shows and conferences.
- Strategize with the sales team on commercial approaches to activate and achieve planned market goals.
- Work as a technical liaison between NuHarbor’s Sales, Client Success, Product, and Services teams to ensure strong working relationships in benefit and support of NuHarbor’s clients.
- Work directly with technical counterparts within current and new clients to develop lasting impactful relationship built on value, commitment, and trust.
- Strive to be a trusted advisor to clients and OEM partners alike.
- Demonstrate the effectiveness and value of NuHarbor security solutions vs. competing product and service solutions.
- Stay up-to-date and ahead of emerging cybersecurity news and market/industry trends.
- Learn new products and technologies on a self-directed basis and complete vendor/industry certifications.
- Public speaking as a subject matter expert (SME) within at-least one domain of the security services industry.
Your foundation. The requirements for this role:
- Bachelor's degree in Computer Science or related field.
- We are always open to proven success and experience in lieu of a degree.
- 7+ years of experience in pre-sales consulting; with 5+ of these as a sales engineer in network or security.
- Excellent written and verbal communication skills addressing both technical and executive
- Advanced knowledge and understanding of modern cyber threats, intrusion techniques, vulnerabilities, and countermeasures.
- Advanced knowledge in at-least four areas across SIEM, endpoint protection platforms, threat detection/prevention, cloud security technologies, and identity and access management solutions.
- Ability to recommend strategic security solutions that align with the client security posture.
- Has expert knowledge of TCP/IP, HTTP, DNS, SSL, Web Applications, Load balancers, proxies and firewalls.
- Has proved background in writing scripts (Perl/shell/Python) and/or SQL queries.
- Splunk Enterprise Certified Architect.
- Optimism. You believe in the power of creativity, technology, and talent to create brighter futures or our people, our clients, and our communities.
- Open-mindedness. We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views.
- A passion for learning. One of our values is to Always Improve. Continuous learning is key to success at NuHarbor.
- The ability to travel up to 20%.
Additional capabilities that will differentiate you for this role:
- Direct professional services, service delivery, or consulting services experience in cybersecurity highly desired.
- Demonstrated ability and experience in supporting all clients from a variety of vertical market sectors including SLED, Higher Education, Commercial and Enterprise businesses.
- Desired Certifications:
- ISC2 Certified Information Systems Security Professional (CISSP)
- CompTIA Security +
- Possession of, or ability to obtain, sales certifications for OEM Security Technologies.
- Splunk Enterprise Certified Architect
The Rewards
What you can expect:
- The engagement and support of company leadership who recognize the challenge of sales and marketing a complex cybersecurity industry.
- An organization that recognizes and rewards employee commitment and contribution to our customers’ satisfaction and success.
- Growth in your career and capabilities as you help to chart a path to improving customer interactivity and service adoption.
- A collaborative and driven working environment in a rapidly growing company and market.
- A fun and social working environment where you are encouraged to be your true self.
You can also expect competitive salary and benefits, including paid time to give back in your community and generous PTO.
We are purpose driven. We, as an organization, above anything else protect the house first and then help our customers win. If this sounds like the kind of organization you’d like to be a part of, we‘d like to hear from you.
AAP/EEO Statement
The Equal Employment Opportunity Policy of NuHarbor Security is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. NuHarbor Security hires and promotes individuals solely based on their qualifications for the job to be filled.
NuHarbor Security believes that employees should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We expect and require the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere.
