DescriptionInspiroz is seeking an innovative and strategic Director of Technology and Strategy to join our team. This role will be responsible for leading our technology initiatives, defining and implementing our tech stack, managing client satisfaction, and ensuring the security and compliance of our IT solutions. The ideal candidate must have a deep understanding of managed IT services, cybersecurity, and a passion for advancing technology in the education sector.
If you are a forward-thinking, curious technologist with experience in IT strategy, client advocacy, and team leadership, apply today to help us drive transformational outcomes for charter schools.
RequirementsJob Duties (include but not limited to):
- Lead, manage, and hold accountable the teams responsible for Technical Account Management (TAMs), Ed-tech strategy, and Security Operations Center (SOC).
- Define, evaluate, and implement a cutting-edge tech stack.
- Develop product roadmaps and enhance our tech stack with valuable tools and solutions.
- Oversee TAMs to ensure alignment with clients' needs, conduct quarterly technical business reviews, and enhance client retention.
- Act as a resource for the sales team, providing technical expertise and participating in large sales efforts as needed.
- Build and maintain strong relationships with key vendors and partners in IT and security.
- Ensure that all solutions are well-integrated and support our overall technology strategy.
- Lead the security team to ensure clients' IT environments are protected and compliant with industry standards.
- Conduct regular security audits and implement risk mitigation strategies.
- Stay ahead of technology trends, particularly in cybersecurity and educational technology.
- Implement innovative solutions to support data management, device repair, and educational technology needs.
- Visit each Client quarterly.
What Our Ideal Candidate Will Bring:
Knowledge of:
- IT Planning and Strategy: Expertise in developing and implementing long-term IT roadmaps that align with organizational goals.
- IT Budgeting: Proficiency in creating and managing IT budgets, ensuring cost-effective technology investments.
- IT Infrastructure: In-depth knowledge of current and emerging IT infrastructure, including cloud services, network architecture, and hardware management.
- Cybersecurity Practices: Deep understanding of cybersecurity principles, risk management, and compliance requirements.
- Cross-Selling: Knowledge of techniques and strategies to identify and promote additional services and solutions to existing clients, enhancing client value and driving revenue growth.
- Tech Stack Attainment: Understanding of evaluating, selecting, and integrating technology solutions into a cohesive and effective tech stack that meets organizational needs.
- Vendor and Partner Management: Skilled in building and maintaining strategic relationships with technology vendors and partners.
Skills:
- Leadership: Ability to lead and inspire technical teams, fostering a collaborative and high-performance culture
- Strategic Thinking: Capability to think critically and strategically, envisioning the future state of technology within the organization and our clients.
- Business Acumen: Strong understanding of business processes and financial principles, enabling informed decision-making and alignment of IT initiatives with business goals.
- Communication: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders and foster clear, effective dialogue.
- Problem-Solving: Strong analytical skills to identify issues, assess potential solutions, and implement effective resolutions.
- Relationship Building: Proficient in building relationships with clients, ensuring high levels of satisfaction, retention, and the delivery of tailored IT solutions.
Ability to:
- Explore current industry trends, emerging technologies, and best practices.
- Innovate through implementation of services and technologies that drive positive business and client outcomes.
- Advocate for clients' needs, ensuring their technology requirements are met and fostering long-term relationships.
- Collaborate effectively with clients, cross-functional teams, and stakeholders.
- Adapt to changing circumstances and new technologies.
- Assess limitations and collaborate effectively with others.
Education: The successful candidate should have a bachelor’s degree in a technology related field or equivalent certifications.
Experience: The successful candidate should have at least 4+ years of experience in a client management position.
Benefits - A company dedicated to fostering and maintaining a positive and inclusive company culture.
- An opportunity to make a meaningful impact within the company and be recognized and rewarded for your contributions.
- A company that is committed to continuous improvement while upholding our core principles and values.
- Clear paths for career growth and advancement within the organization, with opportunities to expand your skills and take on new challenges.
- A competitive compensation package with generous benefits and bonus potential.
- Engaging and diverse technical work performed in a dynamic and fast-paced environment.
- Ongoing support for your continuous improvement and professional growth, with a focus on developing your technical expertise and skills.
Inspiroz provides a variety of benefits to employees, including health insurance coverage, paid holidays, and paid time off.
