DescriptionJob Summary:
To support our double-digit growth goals, BDO Digital seeks a Solutions Project Manager who will be part of the Client Experience team supporting projects in the areas of strategy and implementation, in addition to business transformation and operational excellence efforts. The individual in this role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of technology projects across all of our technology practices, including Enterprise Business Applications, Application Development, Data Analytics, HCM (Human Capital Management), and other related business applications functioning as a key resource for our clients.
Job Duties:
- Provides project management leadership for full implementation, assessment and optimization engagements
- Ensures that BDO’s project governance framework is applied to projects and that governance documentation is maintained, published and stored according to BDO Quality Audit standards
- Ensures that the BDO Project Team follows BDO Implementation Methodology and produces deliverables to standards and on schedule
- Reviews key deliverables to assure scope and budget remain aligned as well as the contractual terms and scope of assigned projects
- Provides input to BDO’s Project Management Office (PMO) for ongoing refinement of BDO Project Governance, Implementation Methodology, contracts and templates; mentors colleagues and provides guidance and support
- Acts as a client advocate throughout engagements and participates in training of client staff to perform day-to-day activities in support of Dayforce implementations
- Acts as the overall project leadership representative in all areas of client delivery
- Manages project workstreams
- Other duties as required
Supervisory Responsibilities:
- Owns and drives the completion of key workstreams of associates and senior associates as directed by project leaders
- Mentors and develops entry level consultants and senior consultants
Qualifications, Knowledge, Skills, and Abilities:
Education:
- High School Diploma/GED AND eight (8) or more years of industry experience with technology system implementations, required; OR
- Bachelor’s degree AND six (6) or more years of industry experience with technology implementation management, required
Experience:
- Four (4) or more years comprehensive project management experience including the management of budgets, risks, resources, scope, issues, changes and quality, required
- Experience with business process mapping, preferred
License(s)/Certification(s):
Software:
- Experience with one (1) or more of the following solutions, required:
- ERP
- HCM
- Custom Applications
- Data analytics
- CRM
- Cybersecurity
- MS Project, preferred
Language(s):
Other Knowledge, Skills & Abilities:
- Excellent communication and presentation skills, both verbal and written
- Ability to lead and facilitate client workshops and sessions
- Comfortable engaging with clients on multiple implementations at the same time
- Knowledge of change management activities
- Excellent interpersonal and customer relationship skills
- Strong analytical, problem solving, facilitation, documentation, and communication skills
- Business process analysis, design, and process flow skills
- Excels at operating in a fast-paced technical environment
Keywords: Salesforce, Sales Cloud, Service Cloud, Marketing Cloud, Business Central, Microsoft Dynamics Business Central, Microsoft Dynamics Finance & Operations, Dynamics F&O, Microsoft Finance and Supply Chain Management, Microsoft F&SCM, Microsoft Dynamics 365, Dynamics 365 CRM, Microsoft Customer Experience Platform, Business Analyst, BA, Enterprise Tester, Requirements Gathering, User Experience, User Enablement, Data Visualization, Software, Definition, Custom Applications, Data Analytics, Cloud Strategy, SharePoint, Office 365, O365, SFDC, D365, Acumatica, NetSuite. OpenAir, Ceridian, Dayforce, HCM, Human Capital Management
