Responsibilities:
Designs and codes from specifications, analyzes, evaluates, tests, debugs, documents, and implements moderately complex software applications
- Under general direction, devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results
- Competent to work at the highest technical level of all phases of applications programming activities
- Monitor program execution for expected performance
- Modifies, installs, and prepares technical documentation for system software applications
- Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
- May customize purchased applications, and assists in maintaining program libraries and technical manuals
- Provides high level written communications such as white papers, decision documents, or research papers
- Identify, escalate and document production impact issues for the environment to confirmed delivery for business notification
- 4-8 years experience with various call center QM/Speech analytic related application suites required, including Verint (Witness), NICE, Nexidia, or Call Miner
- 4-8 years experience with functional test software development in a manufacturing environment
Two or more years’ experience required supporting Windows servers in a production enterprise environment;
Experience with Windows system administration, such as SQL and IIS, and TCP/IP networking
Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server
Strong analytical & troubleshooting skills
If you find it interesting do send the following details:
Full Name
Contact #
E-mail address
Current Location
Highest Level of Education
Skill Set and Expertise
Current Organization
Years of total work experience
Work Authorization
Current Salary
Expected Salary
Relocation
Certification
Travel
Notice Period
Availability for Interview
- 4-8 years experience with various call center QM/Speech analytic related application suites required, including Verint (Witness), NICE, Nexidia, or Call Miner
- 4-8 years experience with functional test software development in a manufacturing environment
Two or more years’ experience required supporting Windows servers in a production enterprise environment;
Experience with Windows system administration, such as SQL and IIS, and TCP/IP networking
Experience using Java, SSIS, ASP.Net, Angular JS, XML, and SQL server
Strong analytical & troubleshooting skills
