Primary Responsibilities:
• Secure, operate, and maintain enterprise customer network and security infrastructure
• Provide Customer support with monitoring, incident response, troubleshooting, and resolving
security device and Cloud security services functionality issues
• Perform network, security equipment, and SSE/cloud security services configuration updates
and software upgrades
• Optimize enterprise on-premises based as well as SSE/cloud-based security services
functionality to detect, avoid, respond, and mitigate attacks and security vulnerabilities
• Implement security technology projects including design, proof of concept testing, and
configuration for enterprise customers
• Perform on-premises and SSE/cloud-based security design reviews, and develop detailed health
assessment and remediation deployment plans
• Provide consulting to enterprise customers for IT security compliance and policies
• Train junior network and security engineers on cutting-edge security technologies
• Serve as an escalation contact for engineers working on complex issues and designs
• On-call for escalated security issues
Required Skills and Experience:
• A minimum of seven years of experience as a security engineer, with strong hands-on network,
security, and application troubleshooting experience
• Detailed hands-on technical experience in the operational support of security solutions
• Knowledgeable of security products such as cloud-delivered security services, SASE/SSE, CASB,
zero trust access, next-generation firewalls, web security, SSL/TLS protocols, DNS security, anti-
malware, DDOS, DLP, NAC, and zero-day attack
• Experience with deployment and management of Firewall/IDS/IPS including Cisco, Palo Alto,
Fortinet, Juniper, and Checkpoint
• Experience with deployment and management of cloud security infrastructure including AWS,
MS Azure, OpenStack, CloudStack, Netskope, Palo Alto Prisma, and ZScaler
• Experience with deployment and management of Network Access Control technologies
including Cisco ISE and Aruba ClearPass
• Experience with deployment and management of Load Balancers including F5 BigIP LTM/GTM
and Citrix ADC
• Experience with deployment and management of SSL technologies including Palo Alto Global
Protect and Zscaler
• Experience with SIEM products including QRadar and Microsoft Sentinel
• Experience in security penetration testing and security infrastructure assessments
• Experience with zero trust setups and AAA/TACACs frameworks such as segmentation, single
sign-on, multi-factor authentication, and AD integration
• Strong knowledge of automation and scripting languages such as Python and Perl
• Expert level knowledge of IP networking and technologies across a range of infrastructure
including SD-WAN, LAN/WAN, IP routing protocols, VLANs, ACLs, and VoIP
• Knowledge of security compliance standards and frameworks, such as GDPR and guidelines in
major industry verticals
• Ability to engage in technical discussions with enterprise customer network and security
architects
• Excellent computer skills including Windows and Linux/Unix operating systems
Additional Requirements:
• Bachelor of Science Degree in computer science, engineering, or equivalent experience
• Security Certifications such as CISSP, CISM, GIAC, CEH
• Familiarity with enterprise security controls and security best practices
• Track record of getting things done quickly and with quality
• Ability to manage multiple projects while aligning to resources, priorities, and timelines
• Prior experience working on global teams that provide 24x7 support to customers
• Willingness to work extended hours and weekends as needed to accommodate global team
• Ability to work effectively with customers, senior management, staff, and suppliers
• Excellent communication, presentation, analytical, and problem-solving skills
