At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.
- We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved
- We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives
- We hire people with the ability to question assumptions and offer solutions that seem impossible; take calculated risks; take what might be seen as a problem and turn it into an opportunity; are able to bring paradigm shifts in product, processes or systems because of their thoughts and new ways of thinking; give feasible ideas and not just tangent thoughts
We are honored to be voted as a Top 100 Places to Work by the
Dallas Morning News for five consecutive years. Service First Mortgage is the first company to be ranked as high as #4 in its first year of nomination. We are also honored to have received a special award in the category of Best Direction.
Service First Mortgage is currently hiring for a
Junior Processor.
Requirements
The Junior Loan Processor will prepare the loan files, review loan applications, and collect additional information as appropriate. Duties include:
- Performing new loan set up on residential mortgage loans
- Ensuring quality is consistent with all company policies and procedures as well as meeting all regulatory requirements
- Managing the timeline to ensure timely receipts of all required documents, and following up with the appropriate party
- Service Order requests including but not limited to: appraisals, titles, tax returns, social security verifications, employment verification, deposit verification, flood certificates etc
- Obtaining borrower verifications
- Working closely with internal and external contacts to highlight deficiencies
- May be asked to carry small pipeline with Ops Management Approval
Additional assistant duties for designated Loan Officer may include:
- Manage the Loan Officer(s) calendar, including follow-up, appointment setting and time blocking as appropriate
- Primary point of contact for phone calls
- Manage the CRM, including follow-ups with warm leads and closed loans
- Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers
- Utilization of designated Sales tools and reporting methods
Education and/or Work Experience Requirements:
- High School diploma or equivalent required
- 1+ years of general office experience; previous mortgage experience preferred
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Wellness Resources