Network Engineer

Stellar Professionals • Rocky Hill, CT, US • 4m ago

We have an opening for the Network Engineer role in Rocky Hill, Connecticut

Mode of Interview: Webcam/In person

Work Location: Rocky Hill, Connecticut

Work Arrangement: Onsite

Shift: EST

Applicant must have 5+ years of experience with the following.

Provide quick and effective assistance with information technology systems.
Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
Install and maintain equipment and software.
Perform remote troubleshooting.
Help new employees set up their workstations.
Maintain and upgrade equipment as needed.
Train SPHL staff as needed.
Work with existing vendors to evaluate new technology.
Respond to ad hoc and urgent requests.
Monitor the performance and provide suggestions to improve efficiency.
Test, install, and set up application programs on user workstations.
Test network connections.
Train end users on IT policies and procedures.
Proficient in testing software installations and applications.
Hand-on experience with troubleshooting and communicating with the team members and leadership.
Proficient in understanding a wide variety of technical specification documents.
Experience with the ticketing system to assist the SPHL staff with daily hardware, and software issues.

Qualifications

5+ years of Lab or medical healthcare IT/Desktop support experience.
5+ years of server and hardware installation and maintenance, Linux, MS, and generic equipment.
5+ years of MS local desktop installation and administration experience.
3+ years of participating in vendor technical meetings such as network and VPN support.
3+ years of working with a helpdesk ticketing system, prioritizing and responding to user requests.
General knowledge of application support.