Responsibilities
• The Network Engineer will play a crucial role in designing, implementing, and maintaining secure and reliable network infrastructures for our clients
• Configure and deploy network hardware, including routers, switches, firewalls, and access points, ensuring proper connectivity and integration
• Optimize network configurations and protocols to ensure efficient data transmission and reliable connectivity
• Diagnose and resolve network issues, collaborating with internal teams and external vendors to ensure timely resolution
• Conduct root cause analysis of network incidents and implement preventive measures
• Maintain accurate and up-to-date documentation of network configurations, diagrams, and procedures
• Document network changes, upgrades, and maintenance activities to facilitate knowledge sharing
• Plan and execute network upgrades, patches, and firmware updates to ensure network reliability and security
• Provide guidance and mentorship, sharing knowledge and best practices
• Monitor ticketing system and respond timely to escalated Incidents and Service Requests
• Develop and maintain relationships with clients and internal teams
• Implement security measures across hardware and software in accordance with company and client requirements, updating associated documentation as needed
Qualifications
- Bachelor's Degree in Computer Science or related area
• 5+ years’ experience in Network Engineer Position
• Experience configuring, troubleshooting network hardware and software including but not limited to Routers, Switches and Access Points
• Experience with different vendor gear including Cisco/Meraki and Palo Alto
• Experience with Cisco is required
• Experience with Cloud Networking (IaaS) such as AWS or Azure
• Strong understanding of network protocols, routing, switching, security, and troubleshooting techniques
• Success in leading and managing large, complex projects with multiple phases
• Excellent interpersonal, written (grammar, spelling, format), and verbal communication skills
• Excellent organizational skills and attention to detail
• Excellent problem-solving, and analytical skills
• Ability to work both independently and collaboratively in a fast-paced environment
• Ability to effectively handle shifting priorities and adapt to changing demands in a dynamic environment
• Ability to develop alternative solutions to problems, comparing and analyzing data and measuring results
• Proficiency in network monitoring and management tools
• Stay updated on the latest networking technologies and industry trends
