Interested in moving to sunny Tallahassee Florida? Up for a new challenge? Red Sun Technology has a new role that could light a spark to ignite your career in IT.
Location: onsite, Tallahassee Florida.
Red Sun Technology is looking to fill System Administrator role with our client in Tallahassee Florida. Job details:
• Bachelor’s degree in Business Administration, Computer Science, Engineering, MBA, or related field
preferred.
• 5+ years of experience in ServiceNow IT Service Management (ITSM).
• Extensive experience in developing, supporting, and administering ServiceNow ITSM modules such as
Incident, Problem, Change, Service Catalog, and CMDB.
• Experience in working with large IT teams to execute and lead successful project implementations.
• Ability to manage ServiceNow-related projects, ensuring timely delivery and alignment with business
objectives.
• Strong understanding of ServiceNow platform architecture, including configuration, customization, and
integration.
• Proficiency in scripting languages such as JavaScript, HTML, CSS, and Glide.
• Ability to effectively prioritize and execute tasks in a fast-paced, high-velocity environment.
• Strong analytical skills to identify, analyze, and resolve technical issues within the ServiceNow
platform.
• Ability to drive effective meetings: workshops, design, and problem-solving sessions.
• Ability to present ideas in business-friendly and user-friendly language; demonstrated aptitude for
working with, supporting, and communicating with users and customers.
• Experience in identifying opportunities for process improvement and optimization within the ITSM
framework.
• Ability to stay current with ServiceNow features, updates, and industry best practices to ensure
continuous improvement.
• Experience in documenting processes, configurations, and workflows to meet compliance and
governance requirements.
• Understanding of regulatory requirements and ability to ensure ServiceNow configurations and
processes comply with organizational policies and industry standards.
• Ability to provide training and support to end-users and stakeholders to ensure effective utilization of
the ServiceNow platform.
- • Experience in developing and maintaining user guides, training materials, and documentation.ects, ensuring timely delivery and alignment with business objectives.
