This is an opportunity to grow your skills and enjoy both autonomy and collaboration as part of our global networking team. You will build a progressive career with one of the world's largest data center solution providers. If you combine strong technical skills in LAMP and/or BGP (ideally both) with a process orientation and the ability to work independently, this position offers you some compelling opportunities. You will:
• Expand your experience in a two-fold role on a global team, contributing to both networking solutions and Linux system administration -- as long as you are strong in one, we'll teach you the other.
• Join at a great time. The network team is taking steps to minimize compartmentalization, which will provide opportunities to learn new products.
• Assume ownership of your individual responsibilities with a good deal of autonomy and also collaborate with other sharp and easy-going professionals on team projects.
• Showcase your potential to take on additional responsibilities and advance in our growing organization.
• Enjoy the convenience and flexibility of working from home, even after the COVID pandemic is past. The Role Reporting to the IP Product Engineer, you will join a larger team of about 14 Network Engineers, which is divided to support various products. Since most products interact with and support others, there is a good deal of collaboration on the team. You will be responsible for the architecture, planning, deployment, operations and support of Digital Realty Networks. The network environment consists of both internal company networks and external customer serving network centric products. You'll also provide experienced and comprehensive advanced technical expertise for a data & transport network and will serve as part of the team to develop and maintain the growing infrastructure. More specifically, you will:
• Install, configure, and maintain networking equipment, software and services to support the customer-serving network-centric products and the enterprise WAN & LAN environments.
• Activate and test circuits on routing and switching gear.
• Serve as Tier 3 support to the technical operations group, including participating in a 7 x 24 on-call support rotation to provide escalation support for network problems.
• Manage, deploy, and maintain network monitoring systems and change management systems.
• Support backend Linux systems.
• Perform site survey, documentation, engineering and deployment for network expansions and new PoP deployment.
• Create BOMs, and engineering packages for new site builds.
• Provide project management to the technical team to coordinate complicated network platform and service deployments.
• Identify new technologies and alternative networking systems to enhance the customer experience.
• Identify operational issues and implement design alterations to address these issues.
• Understand technical issues and the implications to the business, and be able to communicate them with other operation departments within the business.
• Perform detailed post-event analysis of unusual events, and direct needed procedure or process changes in response.
• Generate and update documentation on operational procedures, network topology, and customer database.
• Maintain a broad knowledge of current and emerging state-of-the-art computer/network systems technologies, architectures, and products.
• Manage workflow closely with a variety of different level support organizations in the process of providing network support. Pictured: From Singapore to San Francisco to Dublin, Digital Realty provides virtual and physical data center connectivity to our customers and their partners, providers and facilities. You will help ensure robust connectivity that adds security and performance to mission-critical applications. The Requirements To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Network Engineer - Colocation opportunity, you will have:
• 6+ years of network operations and engineering experience.
• Experience with architectural design in an enterprise and data center environment.
• Experience with at least ONE of the following (strong candidates will have both):
o Layer3 networking, including BGP and OSPF.
o Linux system administration including BIND, Apache, and MySQL.
• Strong analytical and troubleshooting skills.
• The ability to understand high-level network design and impacts across the infrastructure relating to underlying hardware and software selection.
• The ability to work independently on complex and unique enterprise engineering projects.
• Patience in working in a small team that wears many hats and the flexibly to adapt to an evolving global strategy.
• Strong communication skills.
• Expertise with STP, trunking (802.1q), link aggregation (802.3ad), including how to properly implement these technologies.
• Expertise with the implementation of network security (ACLs, control plane protection), with the ability to devise and enforce network security policy while balancing the needs of a diverse and dynamic business.
• The ability to perform (advanced level) configuration, testing, and troubleshooting of routed IP network infrastructure.
• Experience with major hardware vendors and platforms, including Cisco, Juniper, and Arista.
• Experience with network protocol analyzers such as tcpdump or Wireshark.
• A strong security focus.
• Experience with BASH and other scripting languages (PHP, Python or Perl) is desired
• Technical certifications (i.e. CCNP, JNCIP or higher) are a plus.
• A bachelor’s degree in Computer Science or equivalent experience. You may come onsite for initial training, but after that you will work from home. You also should be flexible about traveling (once it is safe) to datacenters, and about participating in an on-call support rotation. WHY JOIN US
Professional development Even if you already have BGP and LAMP expertise, this position will provide you with exposure to a variety of technologies and projects. In addition, we are committed to providing cross-training opportunities whenever possible. Growth without limits We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers. Entrepreneurial culture We value collaboration and encourage innovation, and the organization is committed to providing employees the tools they need to excel and develop professionally. Excellent compensation In addition to a competitive salary and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more. ROAD TO SUCCESS Your technical skills will be essential, of course, but there are other characteristics that will be important. You should have the self-motivation take ownership of issues and drive them to resolution. You'll also need to be able to work effectively independently and in pressure situations. In addition, in order to be an outstanding Network Engineer - Colocation, you will:
• Pay close attention to details while also grasping the big picture
• Combine analytical thinking with creativity in solving problems
• Maintain open lines of communication with various teams
• Keep a constant eye out for ways to improve processes
- • Ensure a diligent approach to accurate documentation
