Who we are
OnMed is on a mission to significantly improve access to quality, affordable, and equitable care, especially in a world where both traditional and telemedicine channels of care are proving inadequate. OnMed's patented CareStation is a personalized patient experience where every virtual care consultation feels more like a traditional doctor's visit. Bottom line . . . we are a groundbreaking healthcare company with a singular goal - to make quality healthcare available to anyone, anywhere.
Who you are
You are a highly-skilled and experienced Systems Administrator who will ensure the scalability, performance, and reliability of our day-to-day technical operations, including hardware, integration, troubleshooting, monitoring, and overall reliability. This role combines software engineering, systems administration, and operations to create resilient, scalable, and self-healing systems. The Company is at an important inflection point in its growth trajectory, and you are energized at the opportunity to be part of a high-growth, innovative team.
What you will be doing
- Participate in on-call rotations and respond to production incidents, providing timely resolution and communication.
- Partner with internal and external stakeholders, and MSP, on wide variety of IT initiatives and infrastructure management projects, including the deployment of new technologies, automation, workflows, tools, and systems.
- Manage all systems security and access across our internal infrastructure, 3rd party systems, and identity management, etc.
- Implement and maintain backend infrastructure of CareStations and services to ensure high availability and performance.
- Integrate and support various hardware devices used in CareStations and HomeStations.
- Minimize emergency response times and ensure quick resolution of incidents.
- Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence.
- Partner with internal teams, external customers, and local resources at designated CareStation locations to ensure seamless operation and support.
- Perform such other duties as may be assigned by the Head of Tech Operations at their discretion from time to time.
Requirements
- A higher education degree with 3 years of professional experience, OR a minimum of 4-5 years of professional experience without a higher education degree
- Proficiency in Windows OS, Microsoft Office 365, networking, IoT, device drivers, and PowerShell
- Professional working knowledge of Microsoft Azure (or Google Cloud Platform, Amazon Web Services)
- Comfort with conference room systems (e.g.: Logitech, Cisco)
- Ability to work collaboratively with cross-functional teams.
- Excellent analytical and problem-solving skills.
- Attention to detail and a forward-thinking mindset.
- Adaptability to a fast-paced and dynamic work environment with often-changing priorities.
- Knowledge of the healthcare industry a plus.
NOTE: This position has been designated as one that must be available to work on-site at our White Plains office up to five (5) days per week as needed.
Benefits
This is an exciting and vibrant time to join OnMed for our next growth phase. You'll have the opportunity to collaborate with a high-performing team, driven by our shared momentum and the meaningful impact we're creating together. OnMed provides a competitive total rewards package, including comprehensive healthcare benefits, unlimited PTO, and paid holidays.
The base salary range for this role is $85,000 - $95,000, commensurate with the candidate's experience, plus an annual discretionary performance bonus.
OnMed is a proud equal opportunity employer. All qualified applicants will be considered without regard to race, color, creed, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, veteran status, or any other category protected by law.
