Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.
Our transition to Kentro in 2025 reflects a rich legacy built upon the foundation of IT Concepts. Rather than leaving ITC behind, we confidently embrace a future centered around the
Core of More. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.
Kentro is hiring a
Windows Systems/Network Administrator who will support several projects for the SSA. The qualified candidate should have strong analytical, problem-solving, and communication skills with sharp attention to detail.
As a Windows Systems/Network Administrator, you will provide near real-time physical/virtual asset monitoring and support. This includes incident alerting and metric reporting of infrastructure software and hardware health status throughout Systems and across multiple data centers.
Responsibilities:
Monitoring
- Support and automated management monitoring for Data Center Optimization Incentive (DCOI), including functions and operation activities.
- Support and automated management monitoring for WINS/UNIX hardware, virtual, and enterprise application systems.
- Respond to alerts generated by monitoring infrastructure tools and assist with managing and developing automated alerts.
- Provide an automated means for administrations to proactively isolate and rectify issues in an expected manner through web applications.
- Track Monitoring Application status reporting and provisions for new requirements as they arise.
- Ensure primary and secondary systems are constantly available and health reports are generated.
IT Support
- Plan, install, configure, upgrade and optimize hardware and software for WINS/UNIX systems in support of application and back-end infrastructure.
- Plan, install, configure and optimize hardware, software, and procedures for information technology systems and architectural activities, including hardware and software for multiple Data Center facilities.
- Conduct technical support for system monitoring infrastructure to management, operations, and engineering.
- Ensure the overall health of any primary application and back-end infrastructure is being monitored.
- Routinely identify, measure, and evaluate the performance of the primary application and back-end infrastructure as required by respective Administrators.
- Proactively isolate and rectify issues of the primary application and back-end infrastructure.
- Follow the System Life Cycle to the final configuration in Development/Testing and Staging/Integration prior to the systems moving into production.
- Managed Infrastructure Management, Monitoring, and Support Inventory database, DCVI Cloud Automation Portal, and SharePoint.
Reporting and Documentation
- Analyze and resolve problems utilizing the customer's change reporting system and primary application change reporting system for problem tracking and reporting. (Problem analysis and resolution may require direct contact with customers, software, and hardware vendors to diagnose and resolve problems).
- Develop and/or modify operational support guides for customer Infrastructure Management, Monitoring, and Support onsite staff. (The customer Task Manager provides requirements for documents, and responsible technical personnel provide input and review of these guides.)
- Place and maintain documents on customer Intranet for easy access at the Infrastructure Management, Monitoring, and Support sites for the technical support staff. (The customer Task Manager provides methodology for document content and format.)
Team Interaction
- Participate in conference calls, meetings, and testing activities related to the support and maintenance of Infrastructure Management, Monitoring, and Support environment
- Provide recommendations for performance sizing and tuning of WINS/UNIX software applications to enable continuing innovation within the infrastructure.
- Provide on-the-job training and knowledge transfer to Windows administrators who will be installing and supporting Infrastructure Management, Monitoring, and Support hardware/software. Attend seminars, conferences, presentations, and training classes directly related to the initiatives and projects supported by the customer. If training is limited, the attendees are required to transfer the knowledge obtained to the rest of the team.
Database
- Familiarity with common database server technologies, such as MS SQL Server and MySQL.
- Installation of SSA and Microsoft required SQL security updates.
- Initial installations and ongoing support of Microsoft SQL server instances across all supported projects.
- Disaster recovery, high availability, and lifecycle configuration and support.
Security
- Evaluate configurations, vulnerabilities, and risks in relation to customer security model and industry standards.
- Monitor ongoing security model compliance on WINS/UNIX systems, applications, and data in accordance with customer Information Security Policy (ISP).
Location: The role is based in Woodlawn, MD and is a full-time, on-site position.
Salary Range: $75,000-$80,000. Factors influencing pay within this range include geography, market demand, skills, education, experience, and other qualifications of the successful candidate.
Hours: Flexible hours between 6AM-6PM, Monday through Friday. Possible on-call work may be required. The contractor may work off-hour and weekend remote application install/patches/upgrades/releases on a periodic/ad-hoc basis.
Requirements
- Bachelor's or higher degree in an IT-related field
- 8 or more years of experience, with 3-5 years of experience in managing large-scale computing environments running multiple platforms
- Must have experience installing, configuring, and administering database SQL Server2016/2019/MYSQL or similar databases.
- Must have experience creating maintenance plans, scheduling jobs, and backing up SQL databases.
- Must be familiar with mirroring set up between Primary, Mirror and Witness SQL Servers 2016/2019.
- Must be familiar with common Web application technologies, such as Apache, WebSphere and IIS.
- Must have one or more of the following Certifications (or current equivalent):
- Foundation Certificate in IT Service Management (ITIL) v3
- Microsoft Certified Solutions Associate (MCSA): Windows 10
- Microsoft Certified Solutions Expert (MSCE): Enterprise Devices and Apps
- Microsoft Certified Solutions Associate (MCSA): Windows Server 2012 or higher
- CompTIA A+ Certified Professional
- Comp TIA Network+ Certified Professional
Clearance:
- Willing and able to obtain and maintain a Public Trust Clearance.
Benefits
The Company
We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.
We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).
Industry Recognition
Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.
Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award
Benefits
We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.
Commitment Equal Opportunity Employment & VEVRAA
Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.
Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.
As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.
We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.
Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
How To Apply
To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.
Accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.
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