Allegiant Stadium is looking for an Information Technology (IT) Technician to join our team. The IT Technician will support our in-house IT department on event days in a variety of areas, including new hire technology setup, onboarding, digital signage support, O365 administration, daily cybersecurity review, and hardware and software support primarily focused on Point of Sales devices. The successful candidate will be able to troubleshoot and resolve technical issues, assist with the implementation of new technologies, and provide training and support to team members.
This role will pay an hourly wage of $25.00-$30.00.
Benefits for Part Time Roles: 401(k) SavingsPlan and 401(k)matching.
This position will remain open until June 27, 2025.
- Install, configure, and troubleshoot computer systems, hardware, and software.
- Position requires constant walking, climbing stairs, lifting and carrying 50+ lbs. and occasional sitting.
- Follow established procedures and processes for computer maintenance.
- Provide training and support to team members in the use of computer systems and software.
- Ability to work irregular hours that may vary due to functions and may include days, evenings, weekends, and holidays.
- Set up new employees' technology, including laptops, desktops, and mobile devices.
- Provide onboarding training on how to use the company's IT systems and applications.
- Excellent customer service skills over the phone, by email and in-person.
- Provide technical support to employees who are having problems with their hardware or software using help desk software.
- Support the company's digital signage network.
- Troubleshoot problems and ensure that the network is secure.
- Administer the company's O365 environment.
- Conduct a weekly cybersecurity review of all systems, emails, and endpoints.
- Check for malware, vulnerabilities, and unauthorized access through Sophos.
- Work with employees to understand their needs and then recommend solutions that meet those needs.
- Other duties, responsibilities and/ or projects as assigned.
- 2 years of increasing responsible experience in the installation, maintenance, and removal of telephone, data, personal computers, and wireless network systems.
- A combination of specialized technical training in the installation and maintenance of Point of Sale Technology/PC systems and technical education desired.
- Ability to work a variable work schedule (including evenings, weekends, and holidays as required), depending on event and business requirements.
- Experience in public facility preferred.
- CompTIA A+ certification desired.
- An understanding of how PCs function in a networking environment.
- Principles and techniques of maintenance and repair for PC systems and related equipment.
- A Basic Understanding of wireless mobile devices including but not limited to laptops, cell phones and tablets.
- Advanced computer proficiency and Microsoft Office products knowledge to include: Excel, Word, Outlook and Power Point.
- Safe work practices.
