Systems Administrator (39.25)

TieTalent • California, United States, US • 2w ago

About

Golden State Water Company is one of the largest investor-owned water utilities in the United States. We deliver quality, reliable water to more than 1 million people in over 80 communities throughout California. Golden State Water has been in business for more than 90 years because we put customers first. POSITION DEFINITION: Systems Administrator

The individual in this position has the responsibility for providing 24x7 support while ensuring the stability, integrity and efficient operation of the enterprise computer infrastructure. The incumbent works as part of a "hands-on" onsite support team who will be responsible for implementing and supporting the server, storage and backup environments. In addition to troubleshooting and problem resolution for operating system and hardware issues, the Systems Administrator will also be responsible for the security of these environments, thorough documentation and implementing industry best practices. The Systems Administrator will also be responsible for providing excellent customer service, leading projects, and demonstrating great teamwork.

Summary Of Key Responsibilities

Deploys best practices for new technologies and implementations as well as knowledge transfer and mentoring to other team members
Physical installation (racking and stacking), and configuration of server, storage and backup hardware to meet performance requirements
Configures and administers the following: o Directory Services (Active Directory); group and user management, group policy, DNS, DHCP, etc. o VMware server and network virtualization o Storage, fiber channel network and related utilities and tools o Microsoft Exchange, messaging and email security solutions o Back-up solutions, related utilities and tools required o Web proxy and content management solutions o Mobile Device Management solutions o Security for server, storage and backup environments o Domain Name and SSL Certs
Conducts OS and firmware upgrades and patching of servers, storage and backup environments
Conducts capacity planning and must be adept at identifying and eliminating performance bottlenecks and making performance-related recommendations (hardware, software, configuration)
Plans and tests fault-tolerant solutions, disaster recovery and business continuity
Provides 24x7 on-call support for enterprise and able to work with various teams (i.e., Customers, Applications, Desktop, etc.) to resolve issues
Fully documents support calls via call tracking system and follows through until resolution
Covers all aspects of project management including planning and execution as it pertains to the Information Technology infrastructure
Must be willing to travel. No more than 10%-15% of the time
Performs other related duties as assigned

EDUCATION, EXPERIENCE, KNOWLEDGE AND SKILL REQUIREMENTS

Bachelor's Degree in Computer Science (or related discipline) or at least 4 years of equivalent work experience
Five to ten years hands-on experience as an administrator or engineer in current Windows Server system environments
Hands-on experience in implementation and administration of VMware server and network virtualization technologies
Hands-on experience in implementation and administration of storage solution technologies (NetApp preferred)
Experience with monitoring solutions (Solarwinds, HPE Systems Insight Manager, etc.)
Experience with enterprise server administrative tools such as PowerShell, Exchange Management tools, etc.
Experience with cybersecurity compliance, solutions and tools as they pertain to server, storage and backup solutions
Proficient in troubleshooting both application and database issues
Incumbent must be versed in data center technology infrastructure and concepts (environmental, cabling, subnet addressing, etc.)
Must be well-versed in overall systems administration; event monitoring, software distribution, automation strategies, troubleshooting, job scheduling, scripting, etc.
Must have experience in Production Control disciplines and Change Management
Familiarity with formal system deliverables such as project schedules, requirements documents, architecture diagrams and user documentation.
Familiarity with office automation software (Visio, Word, Excel, PowerPoint etc.)
Must be able to translate business requirements into technical solutions
Ability to work well with others and take direction
Must possess excellent problem solving skills and analytical abilities
Effective communication skills, both written and oral
Energetic and self-motivated team player with ability to work effectively and cooperatively with project and infrastructure teams

QUALITIES OF A SUCCESSFUL PROFESSIONAL IN THIS POSITION

Flexible, thoughtful, accountable, approachable and passionate about work
Collaborative team member who can show business results
Passion for customer service support with a 'can-do' attitude

Other Required Skills

Trustworthy; strong personal integrity; emotional maturity
Demonstrates strong level accountability and ownership
Executes with discipline and urgency
Demonstrated impact and influencing skills
Collaborative/Team oriented
Exhibits professionalism with internal and external contacts
Organized with strong attention to detail and time management skills
High degree of initiative; self-starter

May include but not limited to standing, climbing, walking, lifting, bending, pulling and/or pushing, grasping, reaching, stooping and crouching, sitting, typing, walking, reading, writing, color determination, speaking and listening for extended periods of time. BENEFITS Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans. COMPENSATION INFORMATION The compensation range provided is in compliance with state specific laws.Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors. The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check. NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.

Nice-to-have skills