Infosys is seeking Windows Support Administrator. This role requires close partnership and collaboration with other Infrastructure Engineers and Subject Matter Experts.
Required Qualifications:
• Candidate must be located within commuting distance of Houston, TX, or be willing to relocate to the area. This position may require travel in the US
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 2 years of Information Technology experience
• Configure and troubleshoot: Windows Server 2012/2016/2019, 2022, and Windows file servers/DFS Namespaces.
• Conduct Windows patching using SCCM and WSUS and troubleshoot windows update issues.
• Analyze Windows events to identify the cause for application/operating system issues.
• Perform: Active directory in the multi-domain and multi-forest environment
• Migrate file servers from older operating systems to newer operating systems.
• Manage large windows Infra in both Physical and Virtual platforms.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications:
• Firmware upgrades using management controllers such as: Dell iDRAC, HPE ILO, HPE OneView is nice to have.
• Configuring windows DHCP server scopes/failovers and managing windows DNS servers is a plus.
• Active Directory group policies and expertise to troubleshoot Active Directory replication issues is a perk.
• Microsoft troubleshooting skills and tools: Including OS Hardening and Vulnerability assessment is preferred.
• Windows Certification is preferred but not required.
• Excellent Communications and client interaction skills along with exceptional written and verbal skills as well as technical documentation
• Extraordinary Planning, Project Management, Coordination, and Analytical skills
• Hands-on experience in working in Global Delivery Model with onsite/offshore resources
• Exceptional Organizational Skills
• Ability to manage and prioritize tasks efficiently
• Readiness to demonstrate a proactive attitude
• Solid attention to detail and excellent written and verbal communication skills are required
• Ability to work in team in diverse/ multiple stakeholder environment
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
