Senior IT Systems Administrator
Citizenship Requirement: U.S. Citizenship required per 8 U.S.C. 1324b(a)(2)(C)
No C2C
Minimum Qualifications
Education:
Bachelor’s degree in Information Systems, IT Management, Business Systems, or a related STEM discipline (engineering, math, science) OR High School Diploma or equivalent with four (4) additional years of relevant IT experience
Experience:
Eight (8) years of demonstrated experience supporting enterprise-level IT services, with increasing responsibility across infrastructure domains
Technical Skills & Core Responsibilities
Server & Systems Engineering
- Analyze, test, and manage server systems in Windows and/or Linux environments
- Conduct performance tuning, patch management, and capacity planning to ensure service reliability and efficiency
- Maintain detailed system documentation, change records, and architecture diagrams
Storage Infrastructure
- Administer enterprise storage systems, ensuring data reliability, backup integrity, and scalability
- Conduct system validation and support pre-production readiness activities
Network Infrastructure Support
- Configure and maintain network hardware (routers, switches, wireless components), ensuring secure and resilient connectivity
- Work closely with cross-functional teams to troubleshoot complex network issues and resolve outages
Cloud Platform Engineering
- Provide daily support and administration for cloud-based systems (e.g., Azure), including provisioning, access control, and issue resolution
- Assist with cloud environment performance monitoring and support cloud-to-on-prem integrations
Authentication & Identity Services
- Administer Active Directory, manage domain trusts, and support smart card authentication
- Maintain and troubleshoot identity and access control services across the enterprise
Monitoring & Performance Management
- Use enterprise tools such as SolarWinds, Splunk, and ServiceNow to proactively monitor infrastructure and respond to alerts
- Analyze system performance metrics to identify and mitigate potential risks
Incident Management & Root Cause Analysis
- Lead or support incident response activities, coordinating across teams to restore services efficiently
- Conduct root cause analysis and develop documentation and follow-up strategies to prevent recurrence
Database & Web Support
- Provide operational support for databases, websites, and web applications
- Ensure optimal performance and availability in coordination with development and DBA teams
User Support & Documentation
- Plan and execute user support initiatives, resolve escalated technical issues, and create/update standard operating procedures
- Facilitate working sessions and technical meetings to align on response efforts and share knowledge
Security Operations
- Apply IT security best practices, including patching, vulnerability assessments, and incident handling
- Maintain compliance with internal and external security standards
Process Improvement & Technology Integration
- Participate in continuous improvement initiatives, recommending new tools and practices for integration into operations
- Stay current with emerging technologies relevant to infrastructure management
About Us
ECCO Select is certified as a Women-owned, Minority-owned, Small Business Enterprise. We are a talent acquisition and advisory consulting company, specializing in providing people, process, and technology solutions for our clients’ needs. ECCO Select has experience in assisting our commercial and government clients successfully manage projects and programs that transform their business operations through a variety of IT solutions. We’re the talent behind the technology. To find out more about ECCO visit www.eccoselect.com.
Our Commitment
We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Equal Employment Opportunity is The Law
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