Job Summary
The IT System Administrator is primarily responsible for supporting the maintenance and management of systems and databases by assisting with system updates, ensuring platform performance and stability, and providing technical support to internal stakeholders.
Supervisory Responsibilities
None.
Key Responsibilities
- Creates and updates program and project team systems, including subsequent versions, ensuring quality control and system performance within the assigned portfolio.
- Maintains quality control over the platform database and ensures adherence to company guidelines and best practices. Creates and maintains system documentation within the company’s network and SharePoint site.
- Integrates processes into standard operating procedures (SOPs) and manages system change logs. Ensures systems are integrated with platforms such as SharePoint, SAP, Oracle, PowerApps, AWS, and more.
- Provides timely technical support to system users, addressing inquiries and troubleshooting system-related issues.
- Maintains workflow diagrams and tracks the phases for system updates, ensuring systems operate efficiently and align with project requirements.
- Analyzes systems for automation opportunities and identifies security or permission issues to ensure system stability, compliance, and adherence to policies.
- Collaborates with stakeholders to refine best practices and communicates effectively regarding system updates, custom builds, and risk management.
- Performs routine system audits, identifies any access or cyber security issues, and reports findings to the management team for resolution.
- Manages user access assignments and administrative accounts, ensuring compliance with company IT and cyber security standards and protocols.
- Provides system-wide extracts or data flows to support dashboarding, reporting, and data analytics needs.
Required Skills/Abilities
- Basic understanding of information systems, technology functions, and applications.
- Ability to communicate clearly with internal stakeholders and technical teams.
- Capable of explaining complex technical issues in simple terms.
- Uses basic problem-solving skills to handle routine issues and seeks guidance when necessary.
- Strong organizational skills with attention to detail to ensure systems are maintained and run smoothly.
- Ability to work effectively in a team environment and support colleagues with routine tasks.
- Understanding of basic IT security practices and policies, including access management and audit processes.
Education And Experience
- Bachelor's degree in Computer Science, Information Technology, or related field and/or equivalent experience preferred.
- Minimum of 5 years’ experience in a system administration or related role.
- Regulated utility industry experience preferred.
- Travel up to 5%
Working Conditions
This position offers a hybrid work environment, permitted remote work in conjunction with a partial in company office work schedule to be determined by supervisor. The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee is frequently required to move about the inside and outside of the location to access office equipment, etc. The person in this position frequently communicates with employees and must be able to exchange accurate information in these situations. Constantly operates a computer and other office machinery, such as a computer, copy machine, etc.
About The Company
Pride Resource Partners LLC (Pride) is a high-performance project management consulting firm headquartered in California. Pride is a CPUC-certified Diverse Business Enterprise that provides expert resources to corporate client project management organizations within the public and private sectors. We meet our clients’ demanding requirements for outsourced project management and construction management solutions, including but not limited to providing project controls, material management and logistics, public and governmental outreach, construction oversight, QA/QC, and inspection services. Learn more about us at https://priderp.com/
