System Administrator, Level II

Beyond SOF • Fort George G Meade, Maryland, United States • 1w ago

Position Summary

The client is looking for a System Administrator (SA), Level II to maintain and support the integrity of the operating system and environment supporting our Maryland-based partner. System Administrator (SA) Level II provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems.

Essential Job Functions

Provide support for implementation, troubleshooting, and maintenance of IT systems; manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems; optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers; provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Minimum Required Qualifications

Due to the nature of this position and the information that employees will be required to access; U.S. Citizenship is required.
Bachelor’s degree in a technical discipline from an accredited college or university is required.
Must have ten (10) year of experience as a System Administrator in programs and contracts of similar scope, type, and complexity.
Five (5) years of additional System Administrative experience may be substituted for a Bachelor’s degree.
CWIP/DoD 8570 Information Assurance Technical (IAT) Level 2. 3+ years CWIP IAT experience.
Microsoft Certified Systems Administrator (MSCA) OR Redhat Certified Engineer (RHCE) certified.
Required Security Clearance: TS/SCI w/ Full Scope Poly.