Summary
Please ensure that you fill out this DPS criminal background check permission form (you must open this in internet explorer to digitally sign). All that is needed is your name, signature, and the date. You will need to attach this to your application. CRIMINAL CHECKS CAN NOT BE RUN WITHOUT THIS FORM AND YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE.
Install, maintain, upgrade and support the County's information systems and network including but not limited to: servers, server applications, mass storage devices, network equipment, backup hardware and software, operating systems and other types of software. Participate in the analysis, design and planning of infrastructure to support new applications and technologies. Prepare, manage, and test physical security systems including but not limited to access control and CCTV hardware and software. Maintain physical elements of data centers (cooling, power, etc.)
Essential Duties and Responsibilities
Other duties may be assigned.
- Plan, analyze, recommend, install, upgrade and support Microsoft server technology including (but not limited to) server and desktop operating systems, active directory and group policy
- Plan, analyze, recommend, install, upgrade and support Microsoft application server technology including (but not limited to) WSUS, SQL and Office 365
- Plan, analyze, recommend, install, upgrade and support Symantec Backup Exec, tape drives and libraries, proper backup and data preservation techniques
- Plan, analyze, recommend, install, upgrade, and support data center physical elements (cooling, power, etc.)
- Understands principles of routing and switching, firewalls, and VLAN's
- Understands and can implement virtualization technologies including servers and storage systems
- Prepare, manage and test Cisco telephony hardware and software
- Plan, analyze, recommend, install, upgrade and support mass storage hardware from various manufactures
- Advise Operational Network Manager on recurring hardware and software problems
- Respond to user requests for service that have been created via the IT work order system
- Plan or organize assigned tasks
- Refer users to IT help desk when requests are out of provided job scope or unsupported
- Assist IT department in the installation, testing, troubleshooting and repair of category 5 and 6 network cable and related hardware, such as patch panels and wall plates
- Utilize IT work order system in responding to, updating and closing user work order requests in a documented and organized manner
- Maintain County issued vehicle and equipment in a clean and good working condition
- Identify security considerations associated with planned releases of operating systems and make recommendations for systems security during all phases of the release process.
- Perform security risk analysis, track incident handling and reporting.
- Recommend, install and maintain intrusion and detection monitoring system.
Qualifications, Education, and/or experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities.
Must have and maintain a valid, clear driving record.
Knowledge, Skills and/or ability
Knowledge of information systems analysis, design and development; networking concepts including bridges, routers, local and wide area networking protocols; routing and switching; methods, procedures, techniques, materials and equipment utilized in the installation, repair and maintenance of computers and electronic equipment. Skill in the application of Microsoft servers, NVR's, SQL Servers, Active Directory, IIS, WSUS, Microsoft Windows 7/8/10 and other operating systems, network security and firewalls, analytical problem solving; conducting needs assessments; creation of complete and concise documentation. Ability to maintain cooperative working relationship with those contacted in the course of work activities; effectively communicate verbally and in writing; maintain files, records, and reports; troubleshoot difficult hardware and software problems; and meet project deadlines; describe complex technical systems in non-technical terms.
Experience in the following technologies/products: Cisco, Citrix, Microsoft Windows, Networking, Storage Area Networks, Security, Server Hardware, Wireless technologies and Virtualization
Organize and prioritize tasks to be completed; operate computers, systems, software, and related equipment for the county; write reports, letters, and memos; read letters and memos; analyze various situations and determine the best solution; operate office equipment, such as copy machine and facsimile machine; communicate effectively, both orally and in writing; and establish and maintain effective working relationships with co-workers, Commissioners, and county employees.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; bend and kneel; and talk and hear. The employee frequently is required to stand and walk. The employee must frequently lift and/or move objects weighing up to 20 pounds, such as books, stacks of records, or other similar objects. Specific vision abilities required by this job include close vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
