Job Location: Columbus, OH (Hybrid – 2 days onsite, 3 days remote)
Note: Candidates must be currently local within a commutable distance. The manager is not interested in candidates who will need to relocate to accept the offer.
Job Description:
The Ohio Department of Aging (ODA) is looking for an experienced, skilled, and motivated System Administrator to join the team. As a System Administrator, the candidate will be responsible for implementing, integrating, and managing infrastructure, unified communication systems, and endpoint devices to support ODA’s business operations for the aging community.
Key Responsibilities:
- Design infrastructure architecture to align with the department’s strategic plan, including servers, cloud, networks, VoIP, etc.
- Provide technical support for both hardware and software issues users encounter.
- Upgrade systems and processes as required for enhanced functionality and security issue resolution.
- Lead the implementation of new technology solutions and upgrades to existing systems, ensuring both technical deployment and successful rollout management to minimize disruption and maximize efficiency.
- Perform Windows updates, software patches, and firmware upgrades.
- Monitor the system daily and respond immediately to security or usability concerns.
- Provide configuration recommendations and assistance, including troubleshooting and debugging support for implementation projects and initiatives.
- Work closely with internal and external users, and outside vendors to effectively plan, deploy, and maintain the production environment.
- Respond to and resolve help desk requests, including server, network, and endpoint devices.
- Manage endpoint device deployment.
- Respond to security-related activities to maintain network security and data reliability.
- Configure and troubleshoot software and application systems as assigned.
- Assist ongoing mobility projects in process development and documentation to ensure a smooth and consistent end-user experience.
- Write and edit automation scripts to increase systems and task efficiency.
- Write and maintain technical documentation.
Certifications: Professional Certification in server and/or network is desired.
Interview Process: Initial web-based interview, with the possibility of an in-person follow-up interview if necessary.
Skill Matrix:
Skill
| Required / Desired
| Experience (Years)
|
|---|
4-year college degree or equivalent technical study
| Required
|
|
Endpoint administration and support experience
| Required
| 10+
|
System/server implementation, integration experience (AD migration, DNS migration, WIN11 upgrade, Patch management tools implementation)
| Required
| 7+
|
Unified communication experience
| Required
| 5+
|
Project management experience
| Required
| 5+
|
Professional Certification in server, and/or network
| Desired
|
|
Technical expertise to evaluate, implement, and optimize infrastructure and endpoint upgrades
| Required
|
|
Strong project management skills for technology upgrades
| Required
|
|
Knowledge of wireless access points, network administration, and security concepts
| Required
|
|
Strong knowledge of deployment and management systems
| Required
|
|
Experience configuring, implementing, and managing systems
| Required
|
|
Ability to drive results with a sense of urgency
| Required
|
|
Ability to work independently and with a team
| Required
|
|
Ability to break down required tasks in project deployment
| Required
|
|
Ability to establish and maintain effective working relationships
| Required
|
|
Strong oral, written, and interpersonal communication skills
| Required
|
|
Exceptional analytical and conceptual thinking skills
| Required
|
|
Experience working with cross-functional teams
| Required
|
|
