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Position is for a QAD Technical Lead onsite in Plymouth, MI.
Job Responsibilities
- Provide service delivery functions/activities in Americas region
- Engaging in medium to large scale IT projects within the manufacturing and supply chain functions to ensure adherence to budget, schedule, and scope.
- Acts as a liaison between Adient plant and business teams
- Ensures that support teams are following established processes and policies
- Ensures the proper handover of functional specifications and change requests to Managed Service (MS) vendor development team
- Assists in resource planning/resource augmentation as per project demands
- Assists team in solving the incidents on priority
- Uses KPI metrics and reports to identify process deficiencies.
- Performs activities related to CI initiatives
- Helps in determining the business impact of incident/problem
- Provides required assistance to MS vendor team to quickly restore the service to customer
- Works with problem management team and ensures that permanent fixes are deployed
- Assists in planning the deployments and configuration changes to current production environment
- Presents various metrics to management and proposes continuous improvement ideas.
- Escalates the incidents/problems as required
- Co-ordinate the changes that span across multiple applications with respective application owners
- Coordination with Internal Compliance Team and ensure there is no deviations in the process.
Qualifications
- Degree in computer science with 8-10 years of experience in QAD ERP applications field and 5-8 years in leading the projects/teams.
- QAD ERP full cycle project delivery experience is a must.
- Certifications in Project management , ITIL and Agile is an advantage
- Knowledge of MFG/SCM applications and various interfaces used
- Good leadership qualities/managerial skills
- Good communication skills/follow up skills
- Excellent analytical and problem-solving skills
- Ability to work with remote teams in different regions/countries
- Must be well organized and result oriented
- Automotive experience preferred
- Experience in Sox Compliance process and Controls are value added.
PRIMARY LOCATION
Central Tech Unit Plymouth MI
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
