Responsibilities
Kforce has a client in Irving, TX that is seeking a NOC Technician. Summary: We are seeking a highly capable NOC Technician to work at our network operations center. You will be diagnosing and resolving network issues, maintaining our network infrastructure, and collaborating with our IT team to enhance our network's performance. To ensure success as a NOC technician, you should demonstrate a solid knowledge of network infrastructure and experience in a similar role. A top-notch NOC Technician will be someone whose expertise results in a stable, fast and secure network environment. Responsibilities:
- Collaborating with the IT team on the development and maintenance of network infrastructure
- Providing technical end-user support, performing troubleshooting, and resolving network issues
- Maintaining internet domains and enhancing intranet performance
- Running diagnostic tests on the communication between computers, routers, modems, and servers
- Installing, configuring, and updating networking accessories for end-users
- Optimizing server capacity and performance to keep up with demand in network traffic
- Developing data security, backup, archiving, and retrieval procedures
- Training junior IT staff and providing on-site field technicians with remote technical support
- Enhancing network security, as well as documenting network processes, repairs, and cabling layouts
- Keeping informed of advancements in network infrastructure and technologies
Requirements
- Bachelor's degree in Computer Science, Information Science, or specialization in network engineering
- Certified Cisco, CompTIA, or Microsoft network professional preferred
- 2+ years of experience as a NOC technician, or similar
- Advanced knowledge of network technologies, connectivity, protocols, and security
- Superb analytical and problem-solving skills
- Great interpersonal, communication, and collaboration abilities
- Excellent organizational and time management skills
- On-call availability outside of business hours to resolve urgent network issues
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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