Summary
The Lead Systems Administrator performs the most complex analysis, design, implementation and maintenance of server systems required for the continued growth and steady functioning of the County. This position leads the implementation, configuration, coordination, control, maintenance, troubleshooting, security, usage monitoring, and development of specialized procedures relating to Tarrant County’s server and storage/backup infrastructure environments. The Lead Systems Administrator is an expert-level professional who leads the planning, documenting, testing, and deploying for the most complex server and storage/backup systems within the County’s computing infrastructure environment. The incumbent is responsible for keeping up-to-date on industry-related training and adhering to industry best practices, change control policies, and service level agreement (SLA) compliance. Additionally, the incumbent keeps current on legal and technical issues that impact the County.
POSTING MAY CLOSE AT ANY TIME
AFTER A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED
This position is with the award-winning Information Technology Department.
Tarrant County Information Technology Department
Tarrant County employees enjoy superior health, retirement, and insurance benefits.
For More Information, Please Click On The Link Below
http://www.tarrantcounty.com/en/human-resources/employee-benefits.html
Essential Duties And Responsibilities
- Supervises and leads department employees, schedules and activities at a team level within a given functional area to provide 24-hour support.
- Performs comprehensive server administration including loading and updating operating systems for physical and virtual infrastructure environments comprising of the most complex configurations. Performs advanced monitoring and maintenance of system log files for the servers and storage/backup systems.
- Leads the administration and maintenance of operating system (OS) security through established industry best practices for server systems hardening and patching. Administers and maintains Security and Public Key Infrastructure (PKI) certificates.
- Leads the day-to-day maintenance and installation of servers for internal systems, the storage/backup systems and related infrastructure. Performs advanced preventive maintenance as directed by standard operation procedures (SOP) and vendor requirements and oversees the development of SOPs for other routinized functions.
- Provides business and after-hours support of corporate servers and storage/backup systems.
- Adheres to formal, documented operating procedures for servers and distributed systems operations including systems administration, performance monitoring and management, configuration management, capacity planning, contingency planning, and backup and recovery.
- Monitors server systems to ensure the latest operating system patches, security updates and virus protection are within operational standards. Schedules, applies, communicates, tests, troubleshoots, reports and supports system patch and anti-virus levels within the server infrastructure.
- Leads Active Directory domain hardware functions (includes domain hardware support and monitoring and trains lower level positions in the performance of these functions with written SOPs).
- Leads email administration (administers, maintains, and monitors email system/servers). Tracks and records statistics of the email system. Creates, modifies, and deletes email accounts and distribution lists. Performs root cause analysis for all email system anomalies or problems and develops SOPs for routinized activities.
- Leads the administration, maintenance and support of email and anti-spam gateways.
- Administers, maintains and supports firewall and website publishing services.
- Analyzes and resolves the most complex problems associated with server hardware, Windows Server and application software. Detects, diagnoses and reports Windows-related problems on both server storage/backup systems. Researches answers to technical issues, questions, and problems to provide solutions for all server systems. Diagnoses and resolves the most complex issues with server operating system, application software, security, hardware or other related problems that affect system availability.
- Resolves the most complex Request/Incident tickets from users and provides telephone and onsite technical support to troubleshoot and fix the most complex problems. Completes Requests for Change and follows the Change Management process for all changes to the production infrastructure. Identifies problem trends and develops SOPs for routinized issues.
- Leads the implementation of new and emerging technologies in support of existing infrastructure projects. Performs a leading role in the development and implementation of new technologies in support of County businesses.
- Performs other related duties as assigned.
Minimum Requirements
NOTE:
You must fill out the work history and education sections of application to show you have years of experience/education as required by hiring department or be disqualified.
Bachelor’s degree AND Four (4) full-time years of information technology experience including server administration and storage and backup systems experience.
~OR~
Associate's degree AND Six (6) full-time years of information technology experience including server administration and storage and backup systems experience.
~OR~
High School Diploma or GED AND Eight (8) full-time years of information technology experience including server administration and storage and backup systems experience.
Information Technology Infrastructure Library (ITIL) certification preferred.
Control Objectives for Information and Related Technologies (COBIT) certification and Security+ or higher professional certificate preferred.
Microsoft Certified Solutions Associate (MCSA) certification considered a plus.
Incumbent is expected to comply with professional development units (PDU) requirements for certification retention and remain apprised of current standards for all frameworks and certifications utilized within the ITD.
Expert-level, hands-on experience in computer operations, installations, and configuration of operating systems (OS) and applications on server-class machines.
Ability to work independently or as part of a team.
Extreme attention to detail is mandatory.
Ability to communicate user system requirements to both technical and non-technical County staff and vendors.
Strong analytical and organizational skills with ability to solve the most complex problems accurately, completely and quickly.
Ability to participate in multiple projects concurrently without loss of quality on any project.
Driving may be required. Must have a valid and current driver license.
If hired, must provide proof of educational attainment at new hire processing.
Tarrant County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications since the age of seventeen (17) and may include credit reports, motor vehicle records, employment records, and educational attainment. A conviction or deferred adjudication is not an automatic bar to employment. Each case is considered individually. Incumbent must hold a valid Driver's License or State Issued ID card.
Physical Demands And Work Environment & Other Requirements
While performing the duties of this position, the incumbent is regularly required to sit, walk, climb, stoop, lift, push and pull.
Tarrant County offers a full range of employee benefit programs for eligible employees, retirees, and their families. These programs include group health plans for medical, dental, and vision coverage; an Employee Assistance Program (EAP); life and long- term disability insurance; and flexible spending accounts for health care and dependent care reimbursements. The County also provides retirement benefits. Full time employees participate in the Texas County & District Retirement System (TCDRS), and employees may also participate in a retirement savings program (Deferred Compensation). In addition to these "basic employee benefits" and retirement services, employees benefit from a variety of other programs including 13 paid holidays, a Wellness Program, and more.
- Note: These benefits are for Tarrant County employees only. For benefit information regarding Community Supervision and Corrections Department (CSCD) employees, please contact Patrice Harrison at (817) 884-1227.
01
Please select your level of education and required experience from the choices below:
- Bachelor's degree or higher degree + Four (4) full-time years of information technology experience including server administration and storage and backup systems experience.
- Associate's degree + Six (6) full-time years of information technology experience including server administration and storage and backup systems experience.
- High School Diploma or GED + Eight (8) full-time years of information technology experience including server administration and storage and backup systems experience.
- None of the above.
02
Do you have a current and valid driver's license?
03
How many years of information technology experience INCLUDING server administration and application deployment/support experience do you have?
04
Do you have any valid Microsoft certification(s) (as described at http://www.microsoft.com/learning/en/us/certification-overview.aspx)? If so, please list.
05
Do you have experience with Active Directory administration? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within this area.
06
Do you have experience working with Microsoft Azure? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within this area.
07
Do you have experience with VMware vSphere 7.x or 8.x and all of the components? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within these areas.
08
Do you have experience with Dell Server or Storage hardware? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within these areas.
09
Do you have experience with any server or network monitoring solutions? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within this area.
10
Do you have experience with scripting (PowerShell, VBA, CMD, VBS, JS, etc.)? If so, please identify your experience level, and list any certifications or formalized training you have successfully completed within these areas.
11
CJIS #1 Since the age of seventeen (17), have you been convicted of a felony?
12
CJIS #2 Since the age of seventeen (17), have you been placed on deferred adjudication for a felony?
13
CJIS #3 Since the age of seventeen (17), have you been convicted of a Class "A" misdemeanor?
14
CJIS #4 Since the age of seventeen (17), have you been placed on deferred adjudication for a Class "A" misdemeanor?
15
CJIS #5 Since the age of seventeen (17), have you been convicted of a Class "B" misdemeanor? Please indicate yes or no. And, if so, what was the date of conviction?
16
CJIS #6 Since the age of seventeen (17), have you been placed on deferred adjudication for a Class "B" misdemeanor? Please indicate yes or no. And, if so, what are the beginning and ending dates of the deferred adjudication?
17
CJIS #7 Since the age of seventeen (17), do you have any open arrest(s) for any criminal offense (felony or misdemeanor)?
18
CJIS #8 Since the age of seventeen (17), have you been convicted of family violence or had a finding of family violence in a criminal case?
19
CJIS #9 Since the age of seventeen (17), have you been placed on deferred adjudication for a criminal offense where jail time could have been assessed? If so, what are the beginning and ending dates of the deferred adjudication?
20
CJIS #10 Since the age of seventeen (17), have you been convicted of a criminal offense where jail time could have been assessed? Please indicate yes or no. And, if so, what was the date of conviction?
